0n 5/05/2019 I purchased two gallons of Cabot's Exterior Stain on a buy one, get one free offer. The free gallon was via rebate. On line, I filled out the rebate form. Several weeks later I received an email that stated I hadn't stated what I had purchased, which was...
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Review
#1565027 Review #1565027 is a subjective opinion of poster.
Service
Lowes Rebate
Cons
  • Inept rebate center and phone representative
Reason of review
Poor customer service
Loss
$44
Preferred solution
Full refund

11% rebate scam | Lowes in Washington, Indiana

I've been trying for 3 months to get my rebates submitted and accepted. Seem to receive a form email each time saying it didn't qualify or receipt did not have all info needed. It's a Lowe's receipt!? I had the rebate center submit the 1st one. They couldn't get it right. Sent all my info in to the rebate center multiple times. Today I was asked to send it in again. Told them I have better things to do, and if I ever set foot in Lowe's again, I'll be surprised. All over maybe $60.00.
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Review
#1564017 Review #1564017 is a subjective opinion of poster.
Service
Lowes Rebate
Cons
  • No customer service
  • Are not organized
  • Do not seem to know what is going on or care
Reason of review
Poor customer service
Loss
$50
Preferred solution
Let the company propose a solution
I purchased several gallons of the paint that was eligible for rebate. I was due one rebate in the amount of $45 and another for $90. Both were approved by the rebate center. After waiting patiently for several weeks found the website said I had been approved and...
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11 comments
Angele
#1772121

What can you do if you are denied a rebate & the right paint was purchased & filed. I had 3 & only recieived one, 1 was denied the other is non't know where. I'm very MAD.

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Review
#1563430 Review #1563430 is a subjective opinion of poster.
Service
Lowes Rebate
Reason of review
Problem with delivery

PAINT REBATE | Lowes in District 6, Tennessee

I PURCHASED PAINT FROM LOWES IN MAY FOR THE REBATE. I FILLED OUT ALL THE PAPER WORK AND WAITED ALMOST 3 WEEKS AND GOT A E-MAIL SAYING THAT MY REQUEST DID NOT MEET REQUIREMENTS. I GOT ALL THE INFORMATION FROM MY LOWES RECEIPT. THEY ASKED IF I WANTED TO DO ONLINE OR MAIL. I TOLD THEM ONLINE AND THEY SAID MY RECEIPT WAS ALL I NEED TO FILE FOR REBATE. NOW I HAVE TO MAIL ALL THE INFORMATION TO THEM AGAIN...AND WAIT ANOTHER 4 WEEKS FOR IT. THIS IS CRAZY WHEN I FILLED OUT EVERYTHING THEY ASK FOR FROM MY RECEIPT. SALES DATE 5-25-19 LOCATION# 0637 INVOICE# 63905 OFFER# 267690
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Review
#1561572 Review #1561572 is a subjective opinion of poster.
Service
Lowes Rebate
Reason of review
Order processing issue
Loss
$135
Preferred solution
Full refund
This is an outright scam. I purchased your paint and was given my receipt and instructions on how to go online and claim a rebate. I went to the website, entered all of the information step by step; in fact it would not let me move forward to the next step until I...
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3 comments
Anonymous
#1716664

Same problem. I just got my reject letter in the mail. What a scam...

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Review
#1560891 Review #1560891 is a subjective opinion of poster.
Service
Lowes Rebate
Reason of review
rebate scam
Loss
$15
Preferred solution
Let the company propose a solution

Rebate | Lowes in Orange Park, Florida

Why was my rebate denied. I bought paint with my daughter and a friend and they both got their rebate and I didn’t.
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2 comments
Anonymous
#1702650

Why are you asking this question on a public forum rather than asking someone at Lowes? When they denied your rebate they must have given you a reason why. What was it?

Anonymous
#1752533
@Anonymous

really?

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Review
#1559680 Review #1559680 is a subjective opinion of poster.
Service
Lowes Rebate
Reason of review
Order processing issue
We purchased several items under the 11% rebate agreement it it's been months I've got confirmations that rebates would go through and no rebate credit. It is a very big scam there doing guess I'll switch to Menards or Home Depot. I'm a local contractor does a lot of...
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1 comment
Anonymous
#1702652

Just love your threat of switching stores. Do you understand that the 11% rate Lowes offers is a price Match for Menards rebates.

Have you ever looked at the Menards complaint board?

It's full of complaints about rebates. Guess Lowes isn't the only store with rebate problems.

Review
#1559363 Review #1559363 is a subjective opinion of poster.
Service
Lowes Rebate
Reason of review
Order processing issue
3.4
Details
We spent almost $500 within the rebate period (we live within the rebate zone), submitted on time and just got $1.94 rebate card. Never again
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7 comments
Airi
#1737337

Same here. I purchased on 5/12/19, submitted the rebate after spenting close to $800 with Lowes, and nothing.

I have NEVER have this issue with Menards, or Home Depot. Not happy in Illinois...…..

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Review
#1554671 Review #1554671 is a subjective opinion of poster.
Service
Lowes Rebate
Pros
  • Prices
Cons
  • Cancelled an order for pickup without telling me
Reason of review
Cheated on rebates on got email showing $1.94 from rebate
Loss
$50
Preferred solution
Let the company propose a solution
Tags
  • Cancelled Orders
  • Rebate Failure

Supposed to get a rebate and all i get is a denied | Lowes in Lakeland, Florida

The store said I was supposed to get a refund. if this is how you run you rebate system I will never patronize your store again
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2 comments
Anonymous
#1697913

Lied to by CSRs about when to receive rebate. The mylowes app says rebate sent, email says in process.

Supervisor said 2-3 weeks.

Absolutely no help at all! Furious at being misled!

Anonymous
#1696941

You don't include much for details in your complaint. What did you buy and what was the rebate supposed to be?

Many of their rebates have a number of exclusions. Did you take time to carefully read the rebate form before making your purchase?

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Review
#1550863 Review #1550863 is a subjective opinion of poster.
Service
Lowes Rebate

Rebate Ripoff | Lowes in Center, Indiana

3.5
Details
Spent over 2,000 dollars on appliances. Submitted rebate same day...in February 2019. Told me the appliances were not compliant for rebate...which is not true. Told me I had to resubmit everything which I did. After I resubmitted everything I was told they couldn't pay because it took 6 weeks to process through their system so now it was past the rebate time constraints. I will never shop Lowes again. I have NEVER had a problem with Menards rebates. That is where I will shop from now on.
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4 comments
Anonymous
#1703031

If you are talking about the 11% rebate, appliances are excluded from that promotion.

Anonymous
#1695864

I MAKE IT A PRACTICE NOT TO BUY ANYTHING THAT HAS A REBATE THAT I HAVE TO WORRY ABOUT SENDING IN. IT'S NOT WORTH ALL OF THE HASSLE. THE WHOLE REASON THAT THEY HAVE REBATES IN THE FIRST PLACE INSTEAD OF JUST LOWERING THE PRICE IS BECAUSE THEY KNOW THAT THEY AREN'T GOING TO BE PAYING OUT A GOOD PERCENTAGE OF THE ONES THAT ARE SUBMITTED.

Anonymous
#1694915

If you never have problems at Menards why didn't you buy your appliances there?

Anonymous
#1693469

Hop over to the posts about Menards. Just take a look at how many complaints there are about their rebates. Seems like no matter where yow shop, rebates can be a problem.

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Review
#1545392 Review #1545392 is a subjective opinion of poster.
Service
Lowes Rebate
Reason of review
Not as described/ advertised