Product: Lowes Refrigerator Repair Clear all filters (2 of 2 reviews match)
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Bought a Samsung French door refrigerator and 5 year extended warranty. Have had nothing but problems with ice maker which has been an ongoing problem since purchased Nov. of 1917. As if that has not been frustrating enough I have had to deal with numerous Lowes...
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4 comments
Anonymous
#1783840

why is your monetary loss 500k? That makes no sense

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Review
#1703017 Review #1703017 is a subjective opinion of poster.
Service
Lowes Refrigerator Repair
Cons
  • Getting the run-around
Reason of review
Poor customer service
Loss
$500000
Preferred solution
Full refund
Tags
  • Dishonest And Deceiving

Lowes - Have to wait a week to get fridge fixed.

Came home from Vacation to find our refrigerator has stopped working and it was now full of rotten food in the freezer and refrigerator compartment vacation to find our refrigerator has stopped working and it was now full of rotten food in the freezer and refrigerator compartments. We have their extended protection plan it took several contacts to arrange a service appointment then when they call for the service appointment and I answered the phone there was nothing on the other end. I assumed it was a robot call later but they didn’t make a connection for some reason. They didn’t come on the day they were supposed to have when I called about it they said I had the nearest current appointment I could get would be out a week. So I have to live without a refrigerator for a week. Their service representative suggested I could rent a refrigerator which means I’d have to take time off work to receive the delivery of the rental unit, find a place to put it, arrange for it to be picked up when my current fridge was fixed then take time off work for that. Worst service experience of my life.
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1 comment
Anonymous
#1500936

Hate to tell you this but it may not be fixed in a week. They may have to order parts and some of the foreign manufactures take a while to ship parts.

Review
#1280330 Review #1280330 is a subjective opinion of poster.
Service
Lowes Refrigerator Repair
Reason of review
Poor customer service

Contact Lowes Customer Service

Website:
www.lowes.com
Mailing Address:
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

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