Product: Lowes Refrigerator Warranty Clear all filters (5 of 5 reviews match)
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2.0
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Still waiting on Corp. To return call on follow up on mistreatment on phone conversation, stating on 3rd. Call for Refrig. Due to poor troubleshooting by a company having a young guy do a job without using tools& or volt meter etc...... Taking vendor side over customer...
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3 comments
Anonymous
#1721666

Lowes doesn't service appliances, they sell them. If the service occurs during the manufacturers warranty your complaint would be with the manufacturer.

If you purchased an extended service plan your complaint should be with the provider of the plan. Why do you blame the retailer for actions of another company?

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#1599574 Review #1599574 is a subjective opinion of poster.
Product
Lowes Refrigerator Warranty

Lowes - Horrible don’t buy appliances or extended warranty

1.0
Details
Samsung refrigerator 2 years old, purchased extended warranty, dozens of phone calls, loss of food, over 6 weeks of no freezer, Lowe’s tells me environmental causes and they won’t cover the repair. Oh and they have no one for a second opinion.
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Review
#1279472 Review #1279472 is a subjective opinion of poster.
Product
Lowes Refrigerator Warranty
Reason of review
Not as described/ advertised
We purchased a new dishwasher and refrigerator from Lowe's almost a year ago. We also purchased extended warranties on each. I have no complaints with the products themselves as have had no issues. My complaint is with the reimbursement of covered maintenance items. On...
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3 comments
Anonymous
#1671054

I had a great experience - called and received an email for the reimbursement service request and then sent in the completed form and register receipt. Two weeks later I had my 50% reimbursement.

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Review
#1070131 Review #1070131 is a subjective opinion of poster.
Product
Lowes Refrigerator Warranty
Reason of review
Poor customer service
Loss
$24
Lowes - LG REFRIGERATOR
Lowes - LG REFRIGERATOR
To whom it may concern: LG Refrigerator Problem I purchased an LG Model #LSC27925ST, on 8/23/14, side by side Stainless Steel refrigerator through a Lowe's Store in Cape Coral, Florida. I also purchased a 5 year extended warranty contract through Lowe's. Before year...
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4 comments
Anonymous
#1357435

If you are not satisfied with how a product hols up why do you balm the store rather than the manufacturer that built it? The store had nothing to do with how LG built the refrigerator. What aren't you complaining about LG?

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Review
#1037100 Review #1037100 is a subjective opinion of poster.
Product
Lowes Refrigerator Warranty
Reason of review
Warranty issue
Loss
$1200
Preferred solution
Let the company propose a solution
We bough side by side Samsung refrigerator model RH29H9000SR in April 2016 it's broken - keep making noise and fridge is not cold. We also bought a 5-year extended warranty. The fridge has not been cold and temperature keeps going up. Finally we called Lowe's on...
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3 comments
nano_799
#1277361

We had similar problem with a dishwasher we bought from Lowes. We did buy the extended warranty but the company contracted for warranty repairs ordered the part the day before the scheduled service date.

They called and cancelled the repair date saying the part was not in. OF course it is not in. Why would you expect it to be delivered the next day? They had 3 days to order it when I scheduled the initial appt.

The local mgr from Lowe's has been working on our behalf but even HE can't get resolution. I get the corporate runaround from Customer Care, Service Dept., Repair company. We can't even get the status of the part they ordered.

Just says it hasn't shipped yet–after being ordered 2 weeks ago. Will never buy an extended warranty from Lowe's again.

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Review
#945122 Review #945122 is a subjective opinion of poster.
Product
Lowes Refrigerator Warranty
Reason of review
Warranty issue
Loss
$100

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts