Product: Lowes Replacement Rating: 5 Stars Clear all filters (1 of 40 reviews match)
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Lowes in Burlington, Ontario - Boxed lamps inferior products - broken, missing pieces

4.5
Details
First lamp had broken *** and the *** is EMBEDDED - its not like you can just get a replacement *** the whole lamp is threaded together and SO badly packed that the poor clerk dropped the upside down packed glass lamp out of the box and it crashed onto the floor. The second lamp had a crooked stem, so we set it up at home, had to disassemble it and put it back in the box too. That's three lamps and boxes with styrofoam wasted; three packages of stuff that's going nowhere but in the garbage back at Lowe's - to say nothing of our effort and transportation for three trips for a lamp. Its distressing that consumerism is so out of hand - its bad enough everything has to be shipped across the world to get to the store, never mind that once it gets there it ends up being garbage. Lowe's is NOT a GREEN store.
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Review
#809788 Review #809788 is a subjective opinion of poster.
Service
Lowes Replacement
Pros
  • Woman who helped me today 3062 t 13 at 031416 144534
Reason of review
Damaged or defective
Loss
$70
Preferred solution
Refund is not an issue - the store agreed. I'm upset about a store like LOWE's and other box stores like it compromising my commitment to make the world GREEN - this is the destructive marketing / consumerism cycle I seek to avoid.
Tags
  • Floor Lamp
  • Pfolio

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts