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1 comment

15 employees walk around look in the sky nobody to help took 15 minutes to get someone to electrical took a half hour to get bathtub and insert to be brought to loading dock

Reason of review: Poor customer service.

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Why would anyone believe your post? Your first sentence tells everyone that you are greatly exaggerating.

We all know that anyone walking into a Lowes store isn't going to encounter 15 employees, especially 15 employees walking around looking in the sky. You may have seen 3 or 4 which cuts your 15 minute wait to 3 or 4 minutes and you half hour wait to have a tub taken from stock and brought to the dock to 6-8 minutes that most people would find reasonable.

Keep in mind, you are't shopping at an ACE hardware store where someone greets you at the door and takes you to what you are looking for, but you aren't paying ACE prices either. If you want to be waited on hand and foot, go to a full service store where you pay a little more to cover the extra staff.