Product: Lowes Roof Installation Clear all filters (15 of 15 reviews match)
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Lowes in Staten Island, New York - Three day job has turned into a three month nightmare

1.4
Details
Lowes - Three day job has turned into a three month nightmare
Update I was sent an email on July 12 , telling me that they We’re ordering materials to Finish the job and that someone will get back to me. I have since spoken to someone in executive offices. I also asked them not to send the same people to correct the matter since they have now been here 3/4 times. I have also sent them new pics of the drip Vinyl coming of the roofs edge. 3 day job now in its third month I have not been told when they will correct anything. At what point do I go to small claims court?
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Review
#1607267 Review #1607267 is a subjective opinion of poster.
Service
Lowes Roof Installation
Reason of review
Bad quality
Preferred solution
Deliver product or service ordered
1.0
Details
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
After several attempts to speak to someone at Lowe’s I reached someone. Contractors came back put up some of the soffit and lleft. They left part of the soffit undone, Soon after with the first strong wind the drop vinyl on the edge of the roof started flying off. They...
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Review
#1573369 Review #1573369 is a subjective opinion of poster.
Service
Lowes Roof Installation
Reason of review
Bad quality
Preferred solution
Price reduction
Tags
  • Buyer Beware Go Elsewhere
1.0
Details
If you have had any roofing problems with Lowes Please contact me: Anita Mcleughlin 901 287 1422 My roof was not completed and leaking worst than before and they refuse to help. Im asking for anybody out their that has had an issue to come forward. My attorney needs at...
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1 comment
Anonymous
#1632031

We just discovered yesterday that our attic crawl space is filled with black mold due to the Lowes contractor who installed our roof and replaced all of our sheathing 3.5 years ago removing the proper venting when they tore off all of our plywood sheathing and not replacing it, as well as messing with our current insulation that was up there. We discovered that they had removed the proper vent and mess with our insulation a year ago when we tore down the ceiling drywall in one of our bedrooms to repair old water damage.

I contacted Lowes immediately and have gotten the run around since then.

We didn’t know it was all moldy up there until yesterday. I work as a real estate paralegal, so my boss is going to work on getting somewhere with Lowes but I’m not getting my hopes up.

Review
#1451130 Review #1451130 is a subjective opinion of poster.
Service
Lowes Roof Installation
Reason of review
Bad quality
Resolved
5.0
Details

Update by user Feb 08

Lowe’s gave us a 25% refund

Original review posted by user Jan 09

This is an update on my six month journey through *** with Lowe’s and Baker Roofing Company based out of Bonita Springs, Fl. Long story short. It took six months to get a new roof put on my house. The new roof was patched and repaired more...
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2 comments
Anonymous
#1663484

Baker Roofing is a sorry *** company. Called about new roof leaking, wall and ceiling ruined.

No damn response yet.

Called weeks ago. Should go out of business.

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Review
#1444569 Review #1444569 is a subjective opinion of poster.
Service
Lowes Roof Installation

Lowes in Cartersville, Georgia - Sloppy work

2.6
Details
Lowes - Sloppy work
Lowes - Sloppy work
Poor work. gutters damaged trash left in yard. Piece of old roof left hanging in gutter. I took 2 pictures there are lots more damage trash.
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Review
#1401825 Review #1401825 is a subjective opinion of poster.
Service
Lowes Roof Installation
Reason of review
Poor customer service
1.0
Details
Lowes - Roof leaking within 24 hours of installation
Lowes - Roof leaking within 24 hours of installation
Lowes - Roof leaking within 24 hours of installation
Lowes - Roof leaking within 24 hours of installation
Lowes - Roof leaking within 24 hours of installation
Lowes - Roof leaking within 24 hours of installation

Update by user Nov 07, 2018

Over a month has gone by and the leak issues have not been corrected. Also permits are required in the city we live in and Lowe's still hasn't obtained the required permits and had the work inspected. I believe that they purposely side step the permits knowing that...

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1 comment
Anonymous
#1672632

Flashing is a critical point of a roofing Job and to be told it is not in the scope of work to be done is just criminal. Now I understand why Lowes terminates so many contractors, They do not check out their work and when there is a problem they just fire them with no resolution to the consumer.

Review
#1376781 Review #1376781 is a subjective opinion of poster.
Service
Lowes Roof Installation
Reason of review
Bad quality
1.0
Details
Lowe’s hired contractors to put a roof on. The roof company left trash in my yard. I called Lowe’s, first call after explainnng everything to customer service rep- she hung up. Call back finally three days later trash picked up but the company still left a hung piece...
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Review
#1330809 Review #1330809 is a subjective opinion of poster.
Service
Lowes Roof Installation
Reason of review
Poor customer service
2.4
Details
I got Lowe’s to give me a roof estimate. Estimate was done quickly and materials ordered then delivered. Shingles have been sitting in my front yard for over 2 Months. I get scheduled over and over but no one shows up. I was rescheduled one week 6 times. Job still not...
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Review
#1314790 Review #1314790 is a subjective opinion of poster.
Service
Lowes Roof Installation
Reason of review
Poor customer service
Loss
$50
Preferred solution
Let the company propose a solution
Lowes gave me a quote to install new roof and flashing. Then their contractors refused to do the flashing saying that it is not in the contract with Lowes. Then Lowes begin to find all kinds of excuses to refusing installing flashing for me. First they said that wood...
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5 comments
SpanishHammerheadShark476
#1695004

Flashing is the normal part of a roofing job and thing that is attached to the roof get flashed & shingled like Chimneys. Vent pipes skylights Lowe’s sell an excellent roofing system the problem is the dead beat installers. I just had a Owens Corning full system installed beautiful But they *** up my 1.3k Velux solar skylights

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Review
#1250297 Review #1250297 is a subjective opinion of poster.
Service
Lowes Roof Installation
Reason of review
Poor customer service

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts
2.3
Details
Lowes - BUYER BEWARE: Lowe's terrible roof service and their garbage corporate BS
Lowes - BUYER BEWARE: Lowe's terrible roof service and their garbage corporate BS
Lowes - BUYER BEWARE: Lowe's terrible roof service and their garbage corporate BS
Lowes - BUYER BEWARE: Lowe's terrible roof service and their garbage corporate BS
Lowes - BUYER BEWARE: Lowe's terrible roof service and their garbage corporate BS
Lowes - BUYER BEWARE: Lowe's terrible roof service and their garbage corporate BS
Lowes - BUYER BEWARE: Lowe's terrible roof service and their garbage corporate BS
Lowes - BUYER BEWARE: Lowe's terrible roof service and their garbage corporate BS
We hired Lowe's to install a new roof on our home. Scheduling was easy. Materials were to be dropped off and the crew would be there in a few days to put the roof on. They dropped the material off in the middle of driveway with no protection or tarp. That night, it...
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1 comment
Anonymous
#1517776

Lowes replaced our roof while we were on vacation. When we came home, outdoor furniture was moved, black tar was on aluminum siding and trim on dors, things were broken, materials left all over yard.

Took three hours for us to clean it up. Kep claaing Lowes and they never get back to me.

Review
#1181617 Review #1181617 is a subjective opinion of poster.
Service
Lowes Roof Installation
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
Tags
  • Construction Fraud
  • poor accountabilty
  • Roof Defect
  • Contract Breach
  • Installation And Product Issues
  • Roof Damage
  • Roof