Product: Lowes Roof Installation Clear all filters (19 of 19 reviews match)
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Lowes - These People R Not Roofers

August 2019 They gave a Quote to get a New Roof, After the job was done & a Week Later the What Suppose to be a New Roof is Leaking & After Spending 10,000. These People Need To Get Out Of The Roofing Business.
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2 comments
Anonymous
#1769580

The two dummies who put the thumbs down to this review are probably part of the crew that put in the roof.

Anonymous
#1770445
@Anonymous

The dummy is the person that can't spell out words and keeps repeating this post.

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Review
#1692074 Review #1692074 is a subjective opinion of poster.
Service
Lowes Roof Installation
Reason of review
Bad quality
Lowes - New roof installed wrong, now leaking!
Lowes - New roof installed wrong, now leaking!
Lowes - New roof installed wrong, now leaking!
Lowes - New roof installed wrong, now leaking!
Lowes - New roof installed wrong, now leaking!
Lowes - New roof installed wrong, now leaking!
Lowes - New roof installed wrong, now leaking!
Lowes - New roof installed wrong, now leaking!
Lowes - New roof installed wrong, now leaking!
Contracted with Lowe's to put on new roof with lifetime warranty. The roofers only used 4 rolls of waterproofing instead of the 10 needed. They put the shingles on wrong and did not flash around the 3 chimneys, one of which is leaking badly. You can see the photos of...
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Review
#1683808 Review #1683808 is a subjective opinion of poster.
Service
Lowes Roof Installation
Cons
  • Shoddy work breach of contract
  • Horrible service
Reason of review
Bad quality
Loss
$12
Preferred solution
Full refund
Tags
  • Lowes Bad SERVICE
  • Lowe s Scam
  • Lowes Shoddy Work
  • Beware Lowes Hardware Contractors
1.3
Details
We had a new roof put in November of 2017. In August this year we had new siding repaired and in the process, they found the flashing on the top of the roof was not installed properly leaving a large gap for rain/water to get inside the chimney. This caused the wood...
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Review
#1659102 Review #1659102 is a subjective opinion of poster.
Service
Lowes Roof Installation
Cons
  • Shoddy work
Reason of review
Damaged or defective
Loss
$2000
Preferred solution
Reimburse for damages

Lowes in District 3, Mississippi - Horrible Lowe's Experience

Lowes - Horrible Lowe's Experience
I would love to get involved in on this class action lawsuit. I paid $8000 for a new roof and i was told after it was completed that I had rafter issues. Instead of telling before they completed the installation they decided to roof over if and my decking boards are warped and they didn't fix that either, which was in our conversation to be fixed. I am not happy with my results. I want my money back to have my roof fixed the correct way. I have talked to several Lowe's people on the phone and it has not done one bit of good. Please contact me at 662-664-4303.I would love to be involved in on this lawsuit. Thanks Cindy Merryman
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Review
#1625041 Review #1625041 is a subjective opinion of poster.
Service
Lowes Roof Installation
Cons
  • Failure to properly inform me of damage to prior to install
Reason of review
Damaged or defective
Loss
$8100
Preferred solution
Full refund
Tags
  • Roof Install

Lowes in Staten Island, New York - Three day job has turned into a three month nightmare

1.4
Details
Lowes - Three day job has turned into a three month nightmare
Update I was sent an email on July 12 , telling me that they We’re ordering materials to Finish the job and that someone will get back to me. I have since spoken to someone in executive offices. I also asked them not to send the same people to correct the matter since they have now been here 3/4 times. I have also sent them new pics of the drip Vinyl coming of the roofs edge. 3 day job now in its third month I have not been told when they will correct anything. At what point do I go to small claims court?
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Review
#1607267 Review #1607267 is a subjective opinion of poster.
Service
Lowes Roof Installation
Reason of review
Bad quality
Preferred solution
Deliver product or service ordered
1.0
Details
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
After several attempts to speak to someone at Lowe’s I reached someone. Contractors came back put up some of the soffit and lleft. They left part of the soffit undone, Soon after with the first strong wind the drop vinyl on the edge of the roof started flying off. They...
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Review
#1573369 Review #1573369 is a subjective opinion of poster.
Service
Lowes Roof Installation
Reason of review
Bad quality
Preferred solution
Price reduction
Tags
  • Buyer Beware Go Elsewhere

Lowes in Little Rock, Arkansas - Roofing Disaster

1.0
Details
If you have had any roofing problems with Lowes Please contact me: Anita Mcleughlin 901 287 1422 My roof was not completed and leaking worst than before and they refuse to help. Im asking for anybody out their that has had an issue to come forward. My attorney needs at least 3 to come forward so we can TAKE Action against them. I am am a 74 year old woman that was looking forward to live my life and retire here at my home, which now I have mold and me and my three dogs are having to leave our home. Please contact... It would not cost you a dime... Just your time and could help yourself to get a Class Action againest them. CLASS ACTION CASES DO WORK
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1 comment
Anonymous
#1632031

We just discovered yesterday that our attic crawl space is filled with black mold due to the Lowes contractor who installed our roof and replaced all of our sheathing 3.5 years ago removing the proper venting when they tore off all of our plywood sheathing and not replacing it, as well as messing with our current insulation that was up there. We discovered that they had removed the proper vent and mess with our insulation a year ago when we tore down the ceiling drywall in one of our bedrooms to repair old water damage.

I contacted Lowes immediately and have gotten the run around since then.

We didn’t know it was all moldy up there until yesterday. I work as a real estate paralegal, so my boss is going to work on getting somewhere with Lowes but I’m not getting my hopes up.

Review
#1451130 Review #1451130 is a subjective opinion of poster.
Service
Lowes Roof Installation
Reason of review
Bad quality
Resolved

Resolved: Lowes in Naples, Florida - Baker Roofing Company

5.0
Details

Update by user Feb 08

Lowe’s gave us a 25% refund

Original review posted by user Jan 09

This is an update on my six month journey through *** with Lowe’s and Baker Roofing Company based out of Bonita Springs, Fl. Long story short. It took six months to get a new roof put on my house. The new roof was patched and repaired more than my 20 year old prior roof. I asked for a 25% refund from Lowe’s. Due to the fact that the roof was put on by a bunch of amateurs not professional roofers. I received the refund in a matter of days no questions asked. Guess they had a lot of complaints on Baker Roofing Company. I’m happy it’s over. I got my refund. Baker Roofing Company did the best they could to fix all the problems with the roof installation. Time will tell, how long it’s going to last.
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2 comments
Anonymous
#1663484

Baker Roofing is a sorry *** company. Called about new roof leaking, wall and ceiling ruined.

No damn response yet.

Called weeks ago. Should go out of business.

CriminalMonkey511
#1631890

Where to begin please dont lose interest because of such a horrendous experience from he'll! I will try to touch on the biggest mishaps.

No preinstallation review checklist or completion of certicate filled out, no labor or material warranties. Someone besides the sub-contractor signed his signature and other illegal contractual transaction. Roofed over graping holds, rotten decking, no ice & water shield, no state required drip edge, used existing flashing, etc. Etc.

Ended up with more leaks than i had before Lowe's install. Enclosing I now have mold because of install was 5-1-2018.

Bottom line if you want to make Lowe's accountable no matter what you have been told please contact me. Single no results only in numbers.

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Review
#1444569 Review #1444569 is a subjective opinion of poster.
Service
Lowes Roof Installation

Lowes in Cartersville, Georgia - Sloppy work

2.6
Details
Lowes - Sloppy work
Lowes - Sloppy work
Poor work. gutters damaged trash left in yard. Piece of old roof left hanging in gutter. I took 2 pictures there are lots more damage trash.
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1 comment
OutlyingZorse
#1753787

Who was the roofing contractor? Was it Ozark Roofing by chance? We have recently gotten the shaft by Lowe's.

Review
#1401825 Review #1401825 is a subjective opinion of poster.
Service
Lowes Roof Installation
Reason of review
Poor customer service

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

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Lowes in Jefferson City, Tennessee - Roof leaking within 24 hours of installation

1.0
Details
Lowes - Roof leaking within 24 hours of installation
Lowes - Roof leaking within 24 hours of installation
Lowes - Roof leaking within 24 hours of installation
Lowes - Roof leaking within 24 hours of installation
Lowes - Roof leaking within 24 hours of installation
Lowes - Roof leaking within 24 hours of installation

Update by user Nov 07, 2018

Over a month has gone by and the leak issues have not been corrected. Also permits are required in the city we live in and Lowe's still hasn't obtained the required permits and had the work inspected.

I believe that they purposely side step the permits knowing that their work will not pass an inspection. I suggest if you require work to be preformed at your home you call at least 3 LOCAL contractors licensed and insured in the area you live, check references and work directly with the contractor.

Original review posted by user Oct 08, 2018

Lowe's installed a new roof on our home and within 24 hours it was leaking where they installed the flashing incorrectly at the chimney. After multiple calls to Lowe's installation services they finally responded and informed me that flashing at the chimney was not in the scope. Really, they tore off the existing flashing and incorrectly installed new flashing. It is reasonable to believe that if they removed and installed flashing regardless if it was in the scope they caused the leak and are responsible for correcting it. I decided to use Lowe's because I felt they would stand behind their work, I could not have been more wrong. What an eye opener.
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1 comment
Anonymous
#1672632

Flashing is a critical point of a roofing Job and to be told it is not in the scope of work to be done is just criminal. Now I understand why Lowes terminates so many contractors, They do not check out their work and when there is a problem they just fire them with no resolution to the consumer.

Review
#1376781 Review #1376781 is a subjective opinion of poster.
Service
Lowes Roof Installation
Reason of review
Bad quality