Product: Lowes Roof Installation Clear all filters (6 of 15 reviews match)
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Lowes in Staten Island, New York - Three day job has turned into a three month nightmare

1.4
Details
Lowes - Three day job has turned into a three month nightmare
Update I was sent an email on July 12 , telling me that they We’re ordering materials to Finish the job and that someone will get back to me. I have since spoken to someone in executive offices. I also asked them not to send the same people to correct the matter since they have now been here 3/4 times. I have also sent them new pics of the drip Vinyl coming of the roofs edge. 3 day job now in its third month I have not been told when they will correct anything. At what point do I go to small claims court?
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Review
#1607267 Review #1607267 is a subjective opinion of poster.
Service
Lowes Roof Installation
Reason of review
Bad quality
Preferred solution
Deliver product or service ordered
1.0
Details
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
Lowes - Update to installation gone bad
After several attempts to speak to someone at Lowe’s I reached someone. Contractors came back put up some of the soffit and lleft. They left part of the soffit undone, Soon after with the first strong wind the drop vinyl on the edge of the roof started flying off. They...
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Review
#1573369 Review #1573369 is a subjective opinion of poster.
Service
Lowes Roof Installation
Reason of review
Bad quality
Preferred solution
Price reduction
Tags
  • Buyer Beware Go Elsewhere

Lowes in Cartersville, Georgia - Sloppy work

2.6
Details
Lowes - Sloppy work
Lowes - Sloppy work
Poor work. gutters damaged trash left in yard. Piece of old roof left hanging in gutter. I took 2 pictures there are lots more damage trash.
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Review
#1401825 Review #1401825 is a subjective opinion of poster.
Service
Lowes Roof Installation
Reason of review
Poor customer service
1.0
Details
Lowes - Roof leaking within 24 hours of installation
Lowes - Roof leaking within 24 hours of installation
Lowes - Roof leaking within 24 hours of installation
Lowes - Roof leaking within 24 hours of installation
Lowes - Roof leaking within 24 hours of installation
Lowes - Roof leaking within 24 hours of installation

Update by user Nov 07, 2018

Over a month has gone by and the leak issues have not been corrected. Also permits are required in the city we live in and Lowe's still hasn't obtained the required permits and had the work inspected. I believe that they purposely side step the permits knowing that...

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1 comment
Anonymous
#1672632

Flashing is a critical point of a roofing Job and to be told it is not in the scope of work to be done is just criminal. Now I understand why Lowes terminates so many contractors, They do not check out their work and when there is a problem they just fire them with no resolution to the consumer.

Review
#1376781 Review #1376781 is a subjective opinion of poster.
Service
Lowes Roof Installation
Reason of review
Bad quality
2.3
Details
Lowes - BUYER BEWARE: Lowe's terrible roof service and their garbage corporate BS
Lowes - BUYER BEWARE: Lowe's terrible roof service and their garbage corporate BS
Lowes - BUYER BEWARE: Lowe's terrible roof service and their garbage corporate BS
Lowes - BUYER BEWARE: Lowe's terrible roof service and their garbage corporate BS
Lowes - BUYER BEWARE: Lowe's terrible roof service and their garbage corporate BS
Lowes - BUYER BEWARE: Lowe's terrible roof service and their garbage corporate BS
Lowes - BUYER BEWARE: Lowe's terrible roof service and their garbage corporate BS
Lowes - BUYER BEWARE: Lowe's terrible roof service and their garbage corporate BS
We hired Lowe's to install a new roof on our home. Scheduling was easy. Materials were to be dropped off and the crew would be there in a few days to put the roof on. They dropped the material off in the middle of driveway with no protection or tarp. That night, it...
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1 comment
Anonymous
#1517776

Lowes replaced our roof while we were on vacation. When we came home, outdoor furniture was moved, black tar was on aluminum siding and trim on dors, things were broken, materials left all over yard.

Took three hours for us to clean it up. Kep claaing Lowes and they never get back to me.

Review
#1181617 Review #1181617 is a subjective opinion of poster.
Service
Lowes Roof Installation
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
Tags
  • Construction Fraud
  • poor accountabilty
  • Roof Defect
  • Contract Breach
  • Installation And Product Issues
  • Roof Damage
  • Roof
1.0
Details
Lowes Roofing Installation
LOWES ROOFS LEAK!!!. LOWES Guaranteed roof would not leak Contract called for replacement of all bad roof decking, LOWES put shingles over rotten wood with a 3 inch hole in it. LEAKS Paid for permit - was not obtained by roofing contractor Paid for new flashing- was...
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Review
#1078591 Review #1078591 is a subjective opinion of poster.
Service
Lowes Roof Installation
Pros
  • Said they would stand behind their work
  • Guaranteed they would replace roof
Cons
  • Do not care about dissatisfied customer
Reason of review
Damaged or defective
Loss
$7500
Preferred solution
Full refund
Tags
  • Home Improvememt
  • Beware Lowes
  • Lowes Poor Customer Service
  • Lowes The New Sears

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts