My mother had her roof replaced. She is eighty The first contracter arrived at her house crawled on the roof said I need more money left without explanation.
Lowes took a while to call her back. Added more money. A while later about a month she went on vacation. A new contractor showed up while she was gone.
Did the work, did not do the flat roof. My husband called lowes he replied after talking to contractor we don't do flat roofs. Lowes guy asked him how did we get his number. We got it off lowes contract.
he told him to call the lowes main number not his number( the guy that wrote up the contract). While doing the roof the contractor tore the yard up with the machines. mom called lowes main desk was told her roof is done no gutters were put up and yard is still tore up. Even tho she fell walking across the yard.
They won't even go to her house to look at the damage.and don't informe her when anyone is showing up. That also won't return her calls. The guy said the roof is done.
He is no longer the contact person. His lob is done.
Product or Service Mentioned: Lowes Roof Replacement.
Reason of review: Bad quality.