Product: Lowes Sales Representative Clear all filters (21 of 21 reviews match)
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4th customer service rep, turned around and said "whoever", I just walked away. No cutesy will not get my business. I am surprised at first how little the salesman knew, as before when I have purchased appliances from Lowes the salesman set everything up for me....
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Anonymous
Jerry

Pay peanuts, get monkeys.They don't send $10/hr floor persons to Stove School and the manufacturers aren't much help either.You aren't going to get an expert 93.4 % of the tim...

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Lowes Sales Representative
#1117301
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each and every time i go this dang store, its a horrible experience.Sales people not around,,,,they hide or dont make eye contact for fear you will ask them for assistance. its a home improvement store for all including senior citizens. many of us now but going to this...
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Anonymous
Anonymous

You must be workers from Lowes to be responding as you are....Keep up your allegiance

Anonymous
Anonymous

why even have people then get robots to run the dang stores for thats what they look like anyway. Take them dang vests off indicating they are store employees, save money and...

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Lowes Sales Representative
I didn't like
  • Customer service not provided
#1111189
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I asked the man at the desk in the flooring dept which is his lowest priced tile per sq ft. He didn't stop looking at his cellphone to take me to it, he just said, "it's over there" and told me the name of it. Well he was wrong, the first one I looked at was priced...
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Anonymous
1592PCFL

Lowe’s doesn’t pay commission. They stopped paying commissions about five years ago. The experienced specialists have gone to greener pastures. You are left with mostly inexpe...

aliens_amoung_us
aliens_amoung_us

He didn't get the commission, so you did good. What else is there to say? Stop while you're ahead. I never ask one of the store workers for help, for I'm more knowledgable tha...

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Lowes Sales Representative
#1102513
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Lowes - Customer service

#1065841
2.7
Details
Had to run around store looking for help, mentioned to sales associate that some items were not priced, his response was, we don't have time for that!
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Customer service
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Lowes Sales Representative Review

#868288
I ordered a fridge and when inquiring on date of delivery ut wasnt the day I was promised! The lady that helped me wash Sherrie!! What kind of service is that leaving a pregnant lady with hot water in the summer time without a fridge!!! Had i known how bad their service was I would have gone elsewhere!
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Lowes Sales Representative Review

#588733
I just recently purchased a walk in tub and . The sales representative was excellent.her name is LORI Goins she was very professional and also knowledgeable of the product she is indeed a true asset the lowes corporation.
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I had always liked Lowe's better than Home Depot, so went there to buy a replacement microwave. Salesman took all of the info, was going to check inventory, then started waiting on another customer. After hanging for over ten minutes, I told him we were going to leave...
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1.0
Product
Lowes Sales Representative
I didn't like
  • Lack of customer service
  • No consideration or respect whatsoever
#1100804
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Clovis California store, asked clerk for assistance and was told she was to busy to provide help.Got assistance from another cleric to get the SKU Number for 2 tiles. When to check out and was charged for 20 tiles, then the clerk who refused to help came buy said that...
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Anonymous
Anonymous

No, you should pay for 20 if you don't want 20, but if they are only sold in cartons of 10 you would need to buy 10. Just because you or someone else tore a carton oren doesn'...

1.3
Product
Lowes Sales Representative
#1079217
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She is a good representative for Lowes as she embodies what Lowes stands for...Helping Knowledge customer interest and support. Keep her as a member of the Lowes staff. She is worth her salary and then some. I feel that I have said all that is necessary and anything...
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5.0
Product
Lowes Sales Representative
I liked
  • Customer service
#1068317
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Home Depot is not even a mile down the road and thats where i am headed..... I was looking for a skylight representatives were standing around talking to one another so I interrupted their conversation and the reply was go ask the different set of employees which were...
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Anonymous
Anonymous

You had no idea of what the people you interrupted were discussing. They may well have been discussing an order for another customer or some other issue. You obviously weren't...

Anonymous
Anonymous

so I interrupted their conversation and the reply was go ask the different set of employees which were in conversation as well this time they pointed me into the direction awa...

Product
Lowes Sales Representative
#1050520
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My company usually conducts its business at the Utica NY store #0523. We have been contracted to complete several large projects in the Amsterdam area and have been utilizing store #1880 for most of our material needs. This stores customer service is by far the worst...
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3.6
Product
Lowes Sales Representative
I liked
  • Most stores
I didn't like
  • Store employee
#1042910
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Last weekend I was shopping at the Lowe's store located at 1651 Pine Island Road in Cape Coral, FL and I asked an employee for help. I wanted to buy one shingle to finish my roof project and the employee told me Lowes does not sell individual shingles, only by the...
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Anonymous
Anonymous

Shingles are sold by the bundle. As soon as you start selling singles from damaged bundles people will tear open bundles, claiming there are damaged bundles so they can buy a ...

Product
Lowes Sales Representative
#1026053
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NOT happy! Basically we were lied to , in order for the sales associate to make the sale, he knew we'd go somewhere else if he were honest about when it would come in. Meanwhile, laundreys piling up, but thats not the salesmans concern I guess. Lowes needs to hire...
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2.5
Product
Lowes Sales Representative
I didn't like
  • Long wait time
  • Dishonest customer service
  • Lies about timeline
#1015439
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