Product: Lowes Sales Representative Clear all filters (24 of 24 reviews match)
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Less than a year ago I bought a nice refrigerator at Lowes. Now I need a new washing machine. Found one on their website that would work for me so I went back to the store. As I walked into the appliance area, three salespeople are sitting at a desk talking about how...
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3.5
Product
Lowes Sales Representative
I didn't like
  • Any of the appliance employees
#1199165
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4, 2018 my husband and I were in Lynnwood Lowes in Washington. We were shopping for a range and range hood. There was an associate standing at the desk, he did not even aknowledge that we were there let alone offer us help. After waiting for approximarely 20 minutes...
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Product
Lowes Sales Representative
#1163599
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He was already mad because he had to come help me. Then he told me he would go find me one of those dewalt cordless power tool kits they had on sale, because their computer shows they have 4 left. Another customer asked him something and so he started helping that guy.
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2.0
Product
Lowes Sales Representative
#1134406
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4th customer service rep, turned around and said "whoever", I just walked away. No cutesy will not get my business. I am surprised at first how little the salesman knew, as before when I have purchased appliances from Lowes the salesman set everything up for me....
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Anonymous
Jerry

Pay peanuts, get monkeys.They don't send $10/hr floor persons to Stove School and the manufacturers aren't much help either.You aren't going to get an expert 93.4 % of the tim...

Product
Lowes Sales Representative
#1117301
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each and every time i go this dang store, its a horrible experience.Sales people not around,,,,they hide or dont make eye contact for fear you will ask them for assistance. its a home improvement store for all including senior citizens. many of us now but going to this...
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Anonymous
Anonymous

You must be workers from Lowes to be responding as you are....Keep up your allegiance

Anonymous
Anonymous

why even have people then get robots to run the dang stores for thats what they look like anyway. Take them dang vests off indicating they are store employees, save money and...

Product
Lowes Sales Representative
I didn't like
  • Customer service not provided
#1111189
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I asked the man at the desk in the flooring dept which is his lowest priced tile per sq ft. He didn't stop looking at his cellphone to take me to it, he just said, "it's over there" and told me the name of it. Well he was wrong, the first one I looked at was priced...
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Anonymous
1592PCFL

Lowe’s doesn’t pay commission. They stopped paying commissions about five years ago. The experienced specialists have gone to greener pastures. You are left with mostly inexpe...

aliens_amoung_us
aliens_amoung_us

He didn't get the commission, so you did good. What else is there to say? Stop while you're ahead. I never ask one of the store workers for help, for I'm more knowledgable tha...

Product
Lowes Sales Representative
#1102513
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I had always liked Lowe's better than Home Depot, so went there to buy a replacement microwave. Salesman took all of the info, was going to check inventory, then started waiting on another customer. After hanging for over ten minutes, I told him we were going to leave...
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1.0
Product
Lowes Sales Representative
I didn't like
  • No consideration or respect whatsoever
  • Lack of customer service
#1100804
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Clovis California store, asked clerk for assistance and was told she was to busy to provide help.Got assistance from another cleric to get the SKU Number for 2 tiles. When to check out and was charged for 20 tiles, then the clerk who refused to help came buy said that...
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Anonymous
Anonymous

No, you should pay for 20 if you don't want 20, but if they are only sold in cartons of 10 you would need to buy 10. Just because you or someone else tore a carton oren doesn'...

1.3
Product
Lowes Sales Representative
#1079217
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She is a good representative for Lowes as she embodies what Lowes stands for...Helping Knowledge customer interest and support. Keep her as a member of the Lowes staff. She is worth her salary and then some. I feel that I have said all that is necessary and anything...
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5.0
Product
Lowes Sales Representative
I liked
  • Customer service
#1068317
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Lowes - Customer service

Had to run around store looking for help, mentioned to sales associate that some items were not priced, his response was, we don't have time for that!
2.7
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Lowes Sales Representative
#1065841
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