Product: Lowes Sales Representative Clear all filters (0 of 28 reviews match)
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I spent 1 hour with a salesman who told me I could order the item online for $20 less than in the store and have it shipped to my local store to pick up free of delivery charge in Butler NJ. He printed out all the information. Online it said it was not available at my...
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Butler, New Jersey
Product
Lowes Sales Representative
I didn't like
  • Customer service and poor communication with delivery
  • Phone call dropped 7 times
  • Rude manager
#1307826
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Today I was shopping for new appliances. No one ever came to ask me if they could help me. I went to the customer desk in appliances twice during my visit were to gentleman were standing and talking. One of the sales associate was helping a customer the other one was...
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2.6
Product
Lowes Sales Representative
I didn't like
  • Customer service
#1265077
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Went to Lowes in Burton Mi. store today and was met with employees that didn't think customers were part of thier responsibility and acted like I was a nuisance. The part that irritated me was I previously worked there and treated people like I wanted them to come back.
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Product
Lowes Sales Representative
#1251812
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Went to by a refrigerator. The one we wanted wasn’t in stock. Then when she knew we wanted one ASAP she said let me look one more place. She said they got it. Then we paid and said it would take 2 weeks to be delivered but call tomorrow and talk to delivery manager and...
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Anonymous
NHSRH

Lowe's employees don't work on commission. She didn't lie to you, she was given bad information because Lowe's IT infrastructure is garbage.

Product
Lowes Sales Representative
#1239564
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Less than a year ago I bought a nice refrigerator at Lowes. Now I need a new washing machine. Found one on their website that would work for me so I went back to the store. As I walked into the appliance area, three salespeople are sitting at a desk talking about how...
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Anonymous
J Birch

Awful experience at Lowe's in Arlington Heights, IL. Purchased a fence with a "lifelong warrantee" that the store won't honor. Fence was poorly installed and of poor quality. ...

3.5
Product
Lowes Sales Representative
I didn't like
  • Any of the appliance employees
#1199165
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4, 2018 my husband and I were in Lynnwood Lowes in Washington. We were shopping for a range and range hood. There was an associate standing at the desk, he did not even aknowledge that we were there let alone offer us help. After waiting for approximarely 20 minutes...
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Product
Lowes Sales Representative
#1163599
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He was already mad because he had to come help me. Then he told me he would go find me one of those dewalt cordless power tool kits they had on sale, because their computer shows they have 4 left. Another customer asked him something and so he started helping that guy.
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2.0
Product
Lowes Sales Representative
#1134406
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4th customer service rep, turned around and said "whoever", I just walked away. No cutesy will not get my business. I am surprised at first how little the salesman knew, as before when I have purchased appliances from Lowes the salesman set everything up for me....
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Anonymous
Jerry

Pay peanuts, get monkeys.They don't send $10/hr floor persons to Stove School and the manufacturers aren't much help either.You aren't going to get an expert 93.4 % of the tim...

Product
Lowes Sales Representative
#1117301
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each and every time i go this dang store, its a horrible experience.Sales people not around,,,,they hide or dont make eye contact for fear you will ask them for assistance. its a home improvement store for all including senior citizens. many of us now but going to this...
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Anonymous
Anonymous

You must be workers from Lowes to be responding as you are....Keep up your allegiance

Anonymous
Anonymous

why even have people then get robots to run the dang stores for thats what they look like anyway. Take them dang vests off indicating they are store employees, save money and...

Product
Lowes Sales Representative
I didn't like
  • Customer service not provided
#1111189
Reply to reviews
I asked the man at the desk in the flooring dept which is his lowest priced tile per sq ft. He didn't stop looking at his cellphone to take me to it, he just said, "it's over there" and told me the name of it. Well he was wrong, the first one I looked at was priced...
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Anonymous
1592PCFL

Lowe’s doesn’t pay commission. They stopped paying commissions about five years ago. The experienced specialists have gone to greener pastures. You are left with mostly inexpe...

aliens_amoung_us
aliens_amoung_us

He didn't get the commission, so you did good. What else is there to say? Stop while you're ahead. I never ask one of the store workers for help, for I'm more knowledgable tha...

Product
Lowes Sales Representative
#1102513
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