Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Layout of Store
Price Affordability
Product or Service Quality
Value for money

Had several things I needed to get throughout the store, and even though I shop at the Lowe's in Grand Rapids frequently, still needed help finding a couple things and could not find anyone to help me. Took me long enough but got what I needed.

Had to use the bathroom and found a mess in a stall. Rest of the bathroom was dirty and no toilet paper or soap in one dispenser. Found an employee on their phone in the hall and told her. She said she did not think there was anyone to clean it but she'd let someone know.

I left my cart of items and left. I called the store to talk to a manager and after getting customer service I asked if one could call back. No one ever called.

Bad experience. This was store 1514

Product or Service Mentioned: Lowes Sanitary Conditions.

Reason of review: Bad quality.

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