What a scam Lowes is running, they now sell these discounted Pellet Stoves, about 3/4 of what a local stove shop sells them for. Not worth even looking, they don't have a clue where to get the pipe to make the stoves work, they basically sell you an ornament for your living room to set the mail on!
Try the store mgr, try the district mgr, they are clueless about these stoves to.
They could care less, they got the sale already and they can only tell you to special order the pipes. You get to guess what you need and then pay for the special order and shipping!
Monetary Loss: $1000.