Lowes Selling Used As "new" and $800 (Dented) tool boxes

115 of 2595 Lowes reviews

I Bought a new tool box for Aviation maintenance class and a new Bostich 6 gallon Air compressor

After arriving at the shop and un-crating my new tool box it was found to be heavily damaged.

Store Managers response...."Sucks to Be You"

Upon opening the Air compressor it was found to have been Used. This is the 5th time I have purchased what appears to be a factory sealed item and gotten it home to find that the item was used. I am sure Lowes is headed the same place as sears. The shelves are always empty, there is very little staffing and the people who do work there don't know much, or care.

This review is a subjective opinion of a user.
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  • What I liked
    • Location
  • What I disliked
    • Incompetent staff
    • Product ignorance
    • Employees attitude
    • Empty shelves

Reason of review:
Poor customer service
Preferred solution:
Let the company propose a solution
Monetary loss:
$800
Product or service
Review category
Supermarkets and Malls
review #921888 by

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