I went to Lowes today to buy a new Dyson animal ball vacuum. They had one left in the box on the shelf. I was really happy they had one. I put it in the cart and check out paying a total of $524.69 thanks to 10% off for a military discount.
As I am loading the box in my truck I noticed the bottom is a little beat up looking and is duct taped shut. I figured it was probably damaged in shipping but that's what packaging is for. No big deal right? Wrong.
I get home excited to suck up all the annoying dog hair my old vacuum couldn't handle thanks to my golden shedding from the summer heat. I open the box and about s#$t my pants. The vacuum was destroyed and full of hair and dirt. I mean the only way this could happen is if someone chucked it out of a moving vehicle.
I instantly went back to Lowes with my nice slightly destroyed Dyson. I walked to the customer service desk, showed the girl and ask for a manager. 25 minutes later the cocky *** shows up. He looks at it and looks at me but doesn't say anything. So I ask "Please tell me how this ends up back on your shelf for sale at full price with no markings like damaged or used?" His reply and I quote "Well we don't inspect returned products its not our responsibility." Really? No apology no offering any store credit just a fat *** telling me its not his problem. He said we will refund you your money or give you another one in 2 weeks when they come in.
Sorry but if it simply did not work when I put it together that is fine, but it was a returned used product these douche bags tried to resell at full price. I took my money back and told them I was never coming back. The kicker is I went to Best Buy and bought the newer model for $100 cheaper and guess what, it was actually new.
The reason I am writing this is to let anyone who reads it know anything you buy as a "new" product at Lowes could be a broken used returned product because they don't care enough about their customers to check what shape the *** is being returned in. *** Lowes.