Ordered thousands of dollars worth of new appliances including a gas (propane) range. Was told the propane orifices would come with the range when I ordered it.
First range arrived damaged after almost 6 weeks. Had to wait for replacement to come in, another 2-3 weeks. When unpacked, no propane orifices. Was told two weeks to get those parts in (they are available on line with next day delivery from many suppliers!) Lowe's appliance staff completely clueless and unhelpful.
They cannot give you any reliable information, don't follow up, and certainly couldn't care less about customer service. I do not recommend this Lowe's store due to its incredibly poor management and customer service.
Product or Service Mentioned: Lowes Delivery Service.
Reason of review: Poor customer service.
Monetary Loss: $1150.
Preferred solution: Full refund.