Product: Lowes Shipping Service Clear all filters (39 of 39 reviews match)
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There are only 3 things Lowes customer service ppl will do. 1. TRANSFER ME TO A NO ONE ANSWERING Landline. 2. NO REPLY ANY EMAIL. 3. NO REPLY ANY MESSAGE. It really a nightmare to order from Lowes. Shame on Lowes. I never order anything online in this size of company...
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Review
#1400771 Review #1400771 is a subjective opinion of poster.
Service
Lowes Shipping Service
Reason of review
Order processing issue

Lowes in Milford CT

1.0
Details
My aunt order doors they came in but one of them was wrong so they order another one and yet again it was wrong again, theyorder the door again yet it wrong again the door they put in was supossed to have a window which matched the other door but guess what it does so dont order stuff from lowes almost 3 month and they still messed *** up
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Review
#1388124 Review #1388124 is a subjective opinion of poster.
Service
Lowes Shipping Service
Reason of review
Order processing issue
I ordered a yard cart that was on sale online . Said there was 1 at a local store for pickup .got conformation email for the order 2hours i receive a call from the local store in mt holly nj saying they dont have the yard cart and were cancelling the order when i...
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1 comment
Anonymous
#1576635

lowes.com's terms and conditions: Lowe's cannot and does not guarantee the accuracy or completeness of the Materials displayed on the Site, including, without limitation, prices, product images, specifications, dimensions, availability and services. The Materials may contain technical inaccuracies and typographical errors.

Products and services are the responsibility of the manufacturer and service provider, respectively and subject to the warranties offered by such manufacturer or service provider. ALWAYS read Terms and conditions on any website you purchase from.

Review
#1369831 Review #1369831 is a subjective opinion of poster.
Service
Lowes Shipping Service
Reason of review
Pricing issue
3.5
Details
Lowes NEVER updates customers. I have had to call on every single purchase I've made, carpet, wood floor, stove, refrigerator, stove hood/fan. NEVER does Lowes send update nor do they update their website to show tracking or shipping information. They have the WORST...
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1 comment
SpiritedJavanRhinoceros
#1553302

Yes. Horrible don't care at all!

Review
#1346843 Review #1346843 is a subjective opinion of poster.
Service
Lowes Shipping Service
Cons
  • Customer service order update information
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Lowes - Order status

I odered 3 doors from Lowes and still have not received my order
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Review
#1332876 Review #1332876 is a subjective opinion of poster.
Service
Lowes Shipping Service
Reason of review
Order processing issue
I decided to buy two 50 dollar gift certificates for a couple of upcoming birthdays. Normally, I would have gotten them from our local Lowe’s, but I was feeling lazy and felt like I had plenty of time to buy them online, so that’s what I did. On 7/8/18, I placed the...
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2 comments
Anonymous
#1523118

When you make a purchase on a credit card it shows up as a hold on your funds right away and will usually post to your account several days later. Refunds don't show up until they post which as a purchase doesn't happen for several days.

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Review
#1308920 Review #1308920 is a subjective opinion of poster.
Service
Lowes Shipping Service
Reason of review
Order processing issue

Vidalia ga Lowes SUCKS!!!

1.0
Details
Made major purchases in mid march. Almost mid june now and havent received ANYTHING but being charged for it!!! Beginning to feel as if the Most High doesnt want me to have any of things i ordered
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Review
#1274581 Review #1274581 is a subjective opinion of poster.
Service
Lowes Shipping Service
Reason of review
Order processing issue
3.8
Details
This Friday 25 May 2018 I purchased a grill from Lowe’s online and selected next day delivery, within minutes I received confirmation that my product would be delivered and assembled the same day 25 May in the afternoon. 3 hours later as I’m driving home I received a...
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Review
#1265781 Review #1265781 is a subjective opinion of poster.
Service
Lowes Shipping Service
Reason of review
Order processing issue
2.3
Details
Summer will be over before it comes. The delivery co. Same Day shipping is the worst. Called many times over the 2 months and they dont callback like they promise. In all my years of ordering online this is by far the worst fiasco i have ever had. No more Lowes on...
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Review
#1259348 Review #1259348 is a subjective opinion of poster.
Service
Lowes Shipping Service
Reason of review
Order processing issue

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts
2.2
Details
When I called the one 800 number Lowes had no record of my online order even though I had a confirmation and an order number. After over an hour on the phone they said that the order got hung up in processing it would need to be canceled and replaced. The next day I...
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1 comment
Anonymous
#1492203

Same experience. These people don't have two brain cells to rub together.The only difference is that my disaster scenario involved them charging my card 11 times for one order, maxing out my card, and causing my bank to call me incessantly while I'm at work to ask me if these charges are valid.Beyond that, the order was supposed to be delivered on Thursday...

then Friday...

now it's Saturday morning and they can't finalize the order because they maxed out my card yesterday and the card was stopped for fraud activity - these bastards had the audacity to ask me for another card and told me that my order wouldn't be delivered until Saturday evening. The brain trust at Lowe's must have not understood the previous 724 times I told them that I needed the order on Saturday morning to complete a customer's job.Typically, money is exchanged for goods and services; in this scenario, it was exchanged for broken promises, frustrations, idiocy, and 4 hours of my life spent dealing with insipid customer service that I'll never get back.Call it a broad generalization if you must, but every single person at Lowe's is 100%, pure, unadulterated, garbage.

Review
#1255453 Review #1255453 is a subjective opinion of poster.
Service
Lowes Shipping Service
Reason of review
Order processing issue