Product: Lowes Shipping Service Clear all filters (0 of 32 reviews match)
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Lowes NEVER updates customers. I have had to call on every single purchase I've made, carpet, wood floor, stove, refrigerator, stove hood/fan. NEVER does Lowes send update nor do they update their website to show tracking or shipping information. They have the WORST...
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SpiritedJavanRhinoceros
SpiritedJavanRhinoceros

Yes. Horrible don't care at all!

3.5
Product
Lowes Shipping Service
I didn't like
  • Customer service order update information
#1346843
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I decided to buy two 50 dollar gift certificates for a couple of upcoming birthdays. Normally, I would have gotten them from our local Lowe’s, but I was feeling lazy and felt like I had plenty of time to buy them online, so that’s what I did. On 7/8/18, I placed the...
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Anonymous
Anonymous

When you make a purchase on a credit card it shows up as a hold on your funds right away and will usually post to your account several days later. Refunds don't show up until ...

Anonymous
Devon

Did they give you a refund receipt? They process refunds instantly, You should check with your bank, they're the ones who need to process it into your account.

Product
Lowes Shipping Service
#1308920
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Summer will be over before it comes. The delivery co. Same Day shipping is the worst. Called many times over the 2 months and they dont callback like they promise. In all my years of ordering online this is by far the worst fiasco i have ever had. No more Lowes on...
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2.3
Product
Lowes Shipping Service
#1259348
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When I called the one 800 number Lowes had no record of my online order even though I had a confirmation and an order number. After over an hour on the phone they said that the order got hung up in processing it would need to be canceled and replaced. The next day I...
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Anonymous
John

Same experience. These people don't have two brain cells to rub together.The only difference is that my disaster scenario involved them charging my card 11 times for one order...

2.2
Product
Lowes Shipping Service
#1255453
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Order unhappy customer merchandise in February have not received it yet here it is April and still have not received it talk to the company keeps saying that they are going to order it over and over again
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Anonymous
Anonymous

Why does Pissed consumer allow these short text message complaints? They require you type 50 words to respond. The complaints should be required to provide some basic informat...

Product
Lowes Shipping Service
#1227654
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Upon the delivery date, Lowes sent me 3 defected items: a washer, dryer and refrigerator all which had several dents in them. I decided to keep the fridge and send back the washer and dryer because the dents were all over the machines and completely unacceptable. I...
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1.8
Product
Lowes Shipping Service
#1213608
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Order closet online.Went to pickup waited 30 minutes and they pull this box that is literally wrapped in in clear packing tape holding everything together. The box was in tatters. So I walk back to shelving and see all the nice boxes neatly stacked (7). I refuse the...
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Anonymous
Anonymous

Lowes and any other store where this person shops will be better off without them. They can't understand they are dealing with human beings and won't allow for the fact that o...

Anonymous
swertH

Take your lazy *** into the store and pick the *** off the shelf for yourself. Stop with the internet order nonsense.

1.8
Product
Lowes Shipping Service
#1213289
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I went to the kingwood store in Humble Tx I bought a refrigerator with my debit card for 864.92. That was Feb. 2, the day of delivery I got a call saying they did not have refrigerator in stock and it would take 2 wks to get it. I had gotten rid of my refrigerator so...
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Anonymous
Anonymous

File a dispute with your bank. Lowes will answer them.

1.5
Product
Lowes Shipping Service
I liked
  • Product availability
I didn't like
  • Lack of responsiveness
  • Delivery company and customer
#1208421
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ON MARCH 7, 2018 I PURCHASED SOME ITEMS ON-LINE, WHEN I RECEIVED MY ORDER 1 ITEM (10 EACH ) OF THE SAME ITEM WERE WRONG.THEY CAME IN FROM DIFFERENT STATES TO COMPLETE THE ORDER. AFTER I MADE DOUBLE SURE OF WHAT I WAS ORDERING AND HAD IT SHIPPED 2ND DAY. WHEN I CALLED...
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Anonymous
dzfgb

I WILL TYPE IN ALL CAPS SO THAT YOU CAN UNDERSTAND: STOP ORDERING STUFF ONLINE.

Product
Lowes Shipping Service
#1206638
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Never buy from lows on line I purchased items from lows on line and when they came wrong once called customer service instead of helping he was giving me the run around to travel about 30 miles to a another location to exchange the items even though I knew that store...
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Anonymous
Drig

As a Lowe's employee, we agree. Don't buy online. Our software for online fulfillment is garbage and we really don't have any way to make it better for you.

1.0
Product
Lowes Shipping Service
I liked
  • On line application
I didn't like
  • Customer service
#1189121
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