Product: Lowes Shipping Service Clear all filters (26 of 26 reviews match)
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Order unhappy customer merchandise in February have not received it yet here it is April and still have not received it talk to the company keeps saying that they are going to order it over and over again
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Anonymous
Anonymous

Why does Pissed consumer allow these short text message complaints? They require you type 50 words to respond. The complaints should be required to provide some basic informat...

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Lowes Shipping Service
#1227654
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I went to the kingwood store in Humble Tx I bought a refrigerator with my debit card for 864.92. That was Feb. 2, the day of delivery I got a call saying they did not have refrigerator in stock and it would take 2 wks to get it. I had gotten rid of my refrigerator so...
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Anonymous
Anonymous

File a dispute with your bank. Lowes will answer them.

1.5
Product
Lowes Shipping Service
I liked
  • Product availability
I didn't like
  • Delivery company and customer
  • Lack of responsiveness
#1208421
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ON MARCH 7, 2018 I PURCHASED SOME ITEMS ON-LINE, WHEN I RECEIVED MY ORDER 1 ITEM (10 EACH ) OF THE SAME ITEM WERE WRONG.THEY CAME IN FROM DIFFERENT STATES TO COMPLETE THE ORDER. AFTER I MADE DOUBLE SURE OF WHAT I WAS ORDERING AND HAD IT SHIPPED 2ND DAY. WHEN I CALLED...
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Anonymous
dzfgb

I WILL TYPE IN ALL CAPS SO THAT YOU CAN UNDERSTAND: STOP ORDERING STUFF ONLINE.

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Lowes Shipping Service
#1206638
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Never buy from lows on line I purchased items from lows on line and when they came wrong once called customer service instead of helping he was giving me the run around to travel about 30 miles to a another location to exchange the items even though I knew that store...
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Anonymous
Drig

As a Lowe's employee, we agree. Don't buy online. Our software for online fulfillment is garbage and we really don't have any way to make it better for you.

1.0
Product
Lowes Shipping Service
I liked
  • On line application
I didn't like
  • Customer service
#1189121
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On 1/15 I have ordered a bath cabinet that was special order - 7 business days delivery. 2 days later received an e-mail that it will arrive 1/29. Several days later I get another e-mail saying it is delayed and it will now ship on 1/29. Meanwhile on 1/29 order shows...
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Anonymous
Anonymous

If it was the same cabinet being ordered from the same manufacturer you would have probably had delays as well. Stores sell products with an expected lead time supplied by the...

Anonymous
William

So what is the big hurry ?How long have you had the old setup ?Does a few more days one way or the other really affect your vast future ?That said , I don't like Lowe's for my...

1.5
Product
Lowes Shipping Service
#1179260
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Update: Fridge still has not arrived. Already on 3rd backorder date. More than 2 months late and management is of no help.
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Anonymous
Anonymous

You do know that Lowes doesn't manufacture the refrigerator don't you? It's the manufacturer that is backordering it. If it's backordered Lowes has no real way of knowing when...

1.0
Product
Lowes Shipping Service
#1168709
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So I placed an order online at Lowes today 1/11/18 to my local Tampa Florida Waters Avenue location to only get a call in which I was on hold for 30 minutes for them to just tell me that none of the items were available!!!! REALLY?!?!?!?!? Than the girl thinks its...
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Lowes Shipping Service
#1166897
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Lowes - Not good

I ordered flooring for my kitchen, they completely missed my landing stairs that was suppose to be part of it. Ignored me when I called and sent a message and said I would have to pay for the flooring and service all over again, due to Lowes error, really! So I'm getting floors again, I will not be calling Lowes.
1.0
Details
Customer service
Discounts and Special Offers
Ease of Use
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Product
Lowes Shipping Service
#1161819
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I ordered cabinets from Lowe's in Howell on May 13, 2017.Today is December 1, 2017 and the job is still not complete. Below is a summary of the events that have taken place: Kitchen rep at Howell, NJ store read the measurements from the installer (also from Lowe's)...
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1.5
Product
Lowes Shipping Service
I didn't like
  • Executive customer service team
#1140568
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Ordered a new washing machine online with lowes on thanksgiving 2017. Was informed it would be delivered on Saturday November 25. After not hearing from the company that would be delivering the washing machine i called lowes and they said it was not in the system. Upon...
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Anonymous
Anonymous

You placed an order online on a day the stores are closed. It's a little hard for the store to get an appliance and loaded on a truck for next day delivery when there is no on...

Anonymous
William

Oh, wow, a whole extra weekend day.Major felony.Really set you back.I'm glad you don't have the job I held for 35 years ; material expeditor for a large manufacturing company ...

3.5
Product
Lowes Shipping Service
#1136910
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