Product: Lowes Shipping Service Rating: 3 Stars Clear all filters (5 of 39 reviews match)
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Product:
Rating:
2.7
Details
My husband ordered a stand for his Dewalt saw, and instead they sent a garage door opener. He called the company and they sent him a return label... for UPS. We live on the Sunshine Coast of BC (NOT THE ISLAND), and there is no drop off for UPS residential parcels. We...
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1 comment
Anonymous
#1389842

Not their fault you choose to live away from cities and their conveniences.

Review
#1127502 Review #1127502 is a subjective opinion of poster.
Service
Lowes Shipping Service
Pros
  • There was a sale
Cons
  • Sent the wrong product and i have to pay to have it picked up
Reason of review
Sent completely wrong product. Sent shipping label that will cost us money to get picked up.
Preferred solution
Price reduction
2.5
Details
To start off I have to say that Lowes has the absolute worst customer service that I have ever experienced! I bought a dishwasher, fridge, stove and microwave on July 22nd (Thursday) was told the delivery date of the following Tuesday so I took off work to be there for...
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3 comments
bluvnit_82
#1367416

After many no shows and many many calls they delivered my appliances and gave me a discount for all the trouble. Wouldn't order anything else from them that has to be delivered. I learned my lesson.

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Review
#1085277 Review #1085277 is a subjective opinion of poster.
Service
Lowes Shipping Service
Reason of review
Order processing issue
3.2
Details
local newspaper for a ceiling fan. no store in Phila. Pa. area had it in stock. ordered it online on July 29 it was to here on July 9. on July 2 I was told it be here on July 12. I called customer service and was told they would ship it from another location and it...
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1 comment
Anonymous
#1350574

Ok bye then.

Review
#1074166 Review #1074166 is a subjective opinion of poster.
Service
Lowes Shipping Service
Reason of review
Order processing issue
3.2
Details
I ordered 20 boxes of laminate flooring. After a couple of days, I went to the website to check the order status. The status was "Ready for Pickup" (at the store). When I went to customer service, I was informed that the product had not yet been shipped by the...
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Review
#856123 Review #856123 is a subjective opinion of poster.
Service
Lowes Shipping Service
Pros
  • Going to the store
Cons
  • Ordering online
Reason of review
Order processing issue
Tags
  • online ordering
3.4
Details
Lowe's lures consumers into buying major appliances and does the bait and switch on delivery dates.This has happened to me twice now, and I've detected a dangerous pattern. After paying and waiting a week or two until my delivery date, Lowe's calls and says there's...
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1 comment
rollo2016
#1165018

Perhaps it's just that particular Lowe's location. I have never had a problem and in fact buy all our appliances at Lowe's.

Review
#855003 Review #855003 is a subjective opinion of poster.
Service
Lowes Shipping Service
Reason of review
Order processing issue
Preferred solution
Stop lying about delivery dates. You lost me as a customer, but there's still hope for others.

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts