Mooresville, North Carolina
Not resolved
Customer service
Product or Service Quality
1 comment

Horrible horrible service. I was looking for help with cabinets and no,one was here to help me. And 5 employees walked past me and,didn't ask me if I needed help.

Reason of review: Poor customer service.

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We had the same thing happen to us at their Ocala, Florida store while shopping for an entire home remodel. They must do ZERO customer service training.

At this point I would suggest to their corporate office to fire ALL of them and go strictly automated and a true diy store. Drop their prices since their payroll will be so low. THAT really is the only way I see them surviving another 20 years. I have NEVER Iin my life seen an entire group of lazy, laxidasicle people.

They could not have found more non customer service oriented people than if they went to a morgue!