Manchester, New Hampshire
1.0
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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2 comments

on january 7, 2016 lowes all of a sudden decided to stop accepting egift cards purchased at reputable gift card repurchase sites like raise, cardpool, gift card rescue etc etc leaving thousands of customers with 100's of dollars worth of gift cards that cannot be used and are worthless. Come on lowes, you couldn't let your most dedicated customers at least finish off the gift cards that were already purchased. Pathetic for a multi billion dollar company, back to home depot for me forever.

Reason of review: Order processing issue.

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Anonymous
#1132296

I got hit with this along with many other victims of Lowes. Lowes still shows a correct amount balance on my "paper" merchandise card but won't let me spend it or convert to a "real" card.

They claim the third party that sold me the (at the time legitimate) paper card is a fault. Lowes claims they did this because of "fraud". I call total BS. Their system would not show this as a legitimate balance if it was "fake".

Maybe they issued merchandise credit for items that were stolen and returned, whatever - NOT MY FAULT.

To me this is clearly fraud - by LOWES! I'm going to the orange store from now on.

Anonymous
#1107807

They stopped taking them due to a extremely high level of fraud. So many of those ecards are fake.

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