Catawba, North Carolina
Not resolved

No carts in lumber 45 min. After complaining it wasn't cashiers job went to Home Depot this is second time in a week this happened

Reason of review: Poor customer service.

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Cashiers can't leave their registers. Why not pick up a cart when walking in to the store, if they are around the parking lot.


Rather than standing around for 45 minutes I would have looked elsewhere in the store and even walked out to the parking lot to grab one. I've been in busy stores and have encountered the need to get my own cart. Better than standing around looking helpless and waisting my time.