I am a current employee of lowes. I have extensive major appliance sales experience with various companies in commission based positions as like my current position.
But what I have found out recently really disturbed me and may even be illegal. Competitors like SEARS pay their associates commission no matter what the selling price is, a flat 2-3% commission. The reason for that is because the manufacturer pays that commision back to SEARS or is negotiated with SEARS at point of mass inventory purchase. Either way that incentive is paid by the manufacturer.
Lowes pays their Appliance associates an hourly rate plus these vendor paid "SPIFFS" of dollar amounts, amount set by the vendor, instead of 2-3%. Would you believe that LOWES has put a restriction on discounting where we lose our commission if we sell at more than 10% off. Yet they still submit these uneligible sales to the manufacturer to get paid the "SPIFF"! Where do these spiffs go of up to $80 an Appliance.
Not to the employee who spent his hard working time with a customer who was going to buy from SEARS. But even though I saved the sale for LOWES I get scammed out of my commission because I had to go below a 10% discount to price match the competitors deal. What a freakin joke.
Some CEO's bonus getting paid on my hard work!
"FOR LOWES EMPLOYEES" U NO HOW TO GET PAID ON DISCOUNTED APPLIANCES. ON THE SHIFT F1 SCREEN UTILIZE THE PREPACKAGE PRICE OPTION AND ENTER IN THE DISCOUNTED PRICE WITHOUT DECIMALS!!!!!ONLY WORKS ON STOCK ITEM#S