Not resolved
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Value for money

As a contractor in Nashville TN I regularly buy products from Lowes but recently they have become unbelievable worthless. On of the products, a Project Source vanity, can not be found in a web search, with any description, including the actual model numbers that I drove to the store to get (642-549, 642-550 and 642-551) .

On the center of their search web page is a banner that says "need help?" - 866-600-6000, unfortunately that number does not work either.

This is a company that needs to seriously put a foot in the butts of their IT department. But complaining does not do any good just look at the tousands of online complaints that they have.

Product or Service Mentioned: Lowes Customer Care.

Reason of review: Other issue.

Preferred solution: Let the company propose a solution.

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