As a contractor in Nashville TN I regularly buy products from Lowes but recently they have become unbelievable worthless. On of the products, a Project Source vanity, can not be found in a web search, with any description, including the actual model numbers that I drove to the store to get (642-549, 642-550 and 642-551) .
On the center of their search web page is a banner that says "need help?" - 866-600-6000, unfortunately that number does not work either.
This is a company that needs to seriously put a foot in the butts of their IT department. But complaining does not do any good just look at the tousands of online complaints that they have.
Product or Service Mentioned: Lowes Customer Care.
Reason of review: Other issue.
Preferred solution: Let the company propose a solution.