Tully, New York
Not resolved
1 comment

lowes dropped the ball so many times for us. we bought appliances then the extended warranty, they failed, they dont honor their own warranty, ignore their customers and their concerns when you call, PUT YOU ON HOLD THEN HANG UP> got to the"executive " level of customer IGNORE.. patronizing *** ignored agian, had to make repeated calls to them to get action going.THEN NOTHING... delay and IGNORE.. great customer service you have LOWES!! BTW we owe you $2500... now its our turn... a big old F_U LOWES...

*** poor service, poor communication,

got issues with LOWES? here is their "executive" number...

call them and KEEP CALLING until you get results.

1 866 284 8989 then the seven digit extension. 2004226

her name is Christine...

Product or Service Mentioned: Lowes Warranty.

Reason of review: Poor customer service.

Monetary Loss: $900.

Preferred solution: Full refund.

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Please take a few minutes out of your day and read the receipt that has your extended warranty plan on it.

Then please look at the questions you asked.