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We bought a new door from Lowes-it leaked. We had one of their techs come out and check it, he said it was water running under a factory made adjustable strip, not installation fault.

He adjusted it as best he could-but said would still leak a bit(on our brand new hardwood floor) also said he would make a report to the corporate offices. We called looking for satisfaction-since we bought defective product, they denied fault and claim. All they really denied was the rest of out lifetime in business, we just moved in and are in the middle of major renovations--none of which will involve their company's product.

We will make sure to tell their competitors they have Lowe's shortsightedness to thank for all the business......

Product or Service Mentioned: Lowes Installation.

Company wrote 0 public responses to the review from Jan 07, 2010.
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Anonymous
#102078

Have a complaint?

Contact Lowe's CEO Robert Niblock directly at his home.

What a guy!

www.lowesceo.com

:(

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