I ordered an exterior door with 'professional' installation. They ordered the wrong door, the installer (Ron Grub) arrived late, unprepared, and left early with job unfinished for first install appt.
Was a no-show no-call for the second appt. Forgot parts on the third install appt, and was late for the fourth (and I hope final) install appt. I've called Lowes for assistance in getting the install completed and they've been of little help. Since I had to pay up front for the whole thing I guess there was no incentive.
I will never do business with the Terre Haute Lowes again.
If you find that you have to and they refer you to Ron Grub as a 'professional' installer, get a prescription for valium because you'll need it.
Product or Service Mentioned: Lowes Installation.