Product: Lowes Toilet Installation Clear all filters (2 of 2 reviews match)
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3.6
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Bought a handicap toilet with a Lowes installation which was on sale for $99. When installer took old toilet off, he said he could not install the new one because the ring on the bottom was wrong. He said he would have to chip some of the floor tile and concrete out...
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2 comments
Anonymous
#1702559

It’s hard to tell what’s UNDER the toilet, until the old one is removed. Be prepared for any unexpected problem that might be found, such as rusty bolts, broken flange, water damage, termites, mold, and rotten wood, to name a few.

Why is it Lowe’s fault your house won’t fit the new toilet you bought, without additional work. Why should the plumber eat it, because you didn’t tell him your ring would need to be replaced?

Ridiculous. People always trying to steal or extort money from the hardworking legitimate businesses.

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Review
#1557585 Review #1557585 is a subjective opinion of poster.
Service
Lowes Toilet Installation
Pros
  • Products offered
Cons
  • Told one install price nailed for 4 times that amount
Reason of review
Not what sales ma told me
Loss
$350
Preferred solution
Let the company propose a solution
Tags
  • Rippoff On Installation

Lowes - Leaking toilet

Had 2 toilets installed by lowes installation service approximately 3 weeks ago. 1 started leaking from the water supply line. Called a reputable plummer. Told us plastic line was cracked and not tightened enough on both toilets. Also tank and bowl were not tightened properly. Will not use lowes installation companies again.
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Review
#1063830 Review #1063830 is a subjective opinion of poster.
Service
Lowes Toilet Installation
Reason of review
Bad quality

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

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