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Bought Troybuilt mower. They brought it out the next day mower would not start wasen"t getting gas .Brought another one, battery died third start.

Had to wait til next day to get new battery but had to call to get battery brought it took until 2:00 to get battery.this happened for 3 days. Will not use lowes any more

Review about: Troy Bilt Lawn Mower.

Reason of review: Bad quality.

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Anonymous
#1366428

LOWE'S OF LUBBOCK, TX - Store #0271 5022 W Loop 289, Lubbock, TX 79424 1-806-791-3000 MAILED 8/24/17///PM

Re: STORE # 0271 INV # 77671 DATE 06/26/2015 MODEL # 13CC26JD011

THE ABOVE MOWER LASTED MOST OF ONE SEASON AND WOULD NOT RE-START WHEN IT DIED WHILE CUTTING THE GRASS. UNABLE TO LOCATE ANY PROBLEM, LOWES REPLACED IT WITH A 42 INCH MOWER, MODEL # 13WV78KS011, IN SEPT OF 2015, JUST THREE MONTHS OF USE.

THE CURRENT MOWER, MODEL # 13WV78KS011, CUT THE 2016 SEASON WITH NO PROBLEMS.

NOW COMES JUNE 2017 AND THE REPLACEMENT MOWER, MODEL # 13WV78KS011 HAS DONE THE SAME THING THAT THE REPLACED MOWER, MODEL # 13CC26JD011, DID BACK IN SEPT OF 2015.

IF YOU CHECK THE RECORDS, I HAVE BEEN ON THE PHONE NUMEROUS TIMES WITH CUSTOMER SERVICE.

I HAVE BEEN ON THE PHONE WITH ALLTAQUIT. I HAVE BEEN ON THE PHONE WITH SMALL ENGINE TECH AND BEEN SO FRUSTRATED WITH THE SMALL ENGINE TECH LADY THAT I HUNG UP ON HER THIS LAST TIME. THIS MOWER WAS PURCHASED AT LOWES 0271 IN LUBBOCK WITH THEIR EPP, (EXTENDED PROTECTION PLAN) AND THAT LOWES 0271 DOES NOT HONOR THEIR PRODUCTS NOR THEIR EPP. COPIES OF THIS GO TO LOWES, TROY BUILT, MTD, SOCIAL MEDIA, EITHER BY EMAIL, SNAIL MAIL AND OR POSTING.

THANK YOU FOR----NOT LISTENING AND DOING NOTHING. DELBERT L ALLEN 806-549-1599

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