Elizabeth, Colorado
Not resolved
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
1 comment

We bought a $1,600 Troy Bilt lawn tractor on 8/7/14. In spring the belt and blade went.

The second week of June the cable to use the mower went out. We have a warrenty. We sent it off. Today 9.23.15 we we're told the part still wasn't in, it would be another 30 days.

I've called all parties and no one gives a *** if we get it back this yr. Lowes says its Troys fault. Troy Bilt doesn't care. We have 10 acres so paying someone else to cut it is $400 a cut.

Don't ever buy from Lowes.

When they get your money they're DONE! Horrible company.

Reason of review: Warranty issue.

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If you have ten acres to mow, you have seriously done yourself a disservice by buying a $1600.00 mower. You need to get something a lot more substantial then that if you expect it to hold up.