I bought a washer in 2011 and it is still under warranty. And because of there *** policy, I even had 4 repair guys come out and not fix anything.
They still will not replace unit because repair guys keep ordering parts that they "think" will fix it. This a horrible situation because no one wants to do anything.
With all the parts they have order could have easily gave me a replacement. Lowes needs new policy and better customer service.
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