Not resolved
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality

Bought an expensive exterior Reliabilt door not even six months ago and the glass shattered from heat. They said reliabilt doesnt cover glass but lowes is willing to replace the glass one time.

What do I do when the glass shatters from the heat again after warranty runs out? I told Lowes I wanted to exchange for a door of equal value from a different company because obviously RELIABILT sucks. They said no to the exchange.

I think its great lowes is stepping up to the glass part but its only going to happen again a door exchange is all I asked for H with good reason. I am on a fixed income and when stuff like this pops up I have to do without in other aspects of my life.

Product or Service Mentioned: Lowes Warranty.

Reason of review: Bad quality.

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