Product: Lowes Washer And Dryer Warranty Clear all filters (4 of 4 reviews match)
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1.7
Details
LG washer needs a new "control". I called on 6/18 to schedule an appointment. Repair guy came out on 6/20 and diagnosed the "control" needs replaced. A week later, I called and the representative had no clue what was going on, and she would send an Email to some other...
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1 comment
Anonymous
#1715402

Why are you complaining about Lowes rather than LG? When you buy an appliance made in Korea you may find a delay if their US warehouses are out of stock.

They have to wait for more product to come on a boat from Korea. It's kind of hard to complete a repair without parts.

Review
#1583603 Review #1583603 is a subjective opinion of poster.
Product
Lowes Washer And Dryer Warranty
Pros
  • Store organization
Cons
  • Extended warranty service is unacceptable
Reason of review
Warranty issue
Loss
$1000
Preferred solution
Replace washer with comparable one.
Tags
  • extended appliance warranty
1.0
Details
Maytag/Whirlpool's response to my complaint regarding prolific rusting of my washing machine via the BBB has been most disappointing indeed... The corporation's lack of genuine interest, concern for product reliability, and consumer satisfaction is revealed foremost in...
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2 comments
Anonymous
#1659813

why is this in the Lowe's section? They didn't have anything to do with this. They just SELL the product.

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Review
#1490522 Review #1490522 is a subjective opinion of poster.
Product
Lowes Washer And Dryer Warranty
Reason of review
Damaged or defective
Loss
$600
Preferred solution
Let the company propose a solution
4.7
Details
Our washer, with a 3 year extended warranty from Lowe's failed on a Saturday. I called Lowe's, and they quickly set up an appointment with their repair service in Ocala, FL for Wednesday. I was very pleased with the service so far. Then, their repair company called and...
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Review
#1241417 Review #1241417 is a subjective opinion of poster.
Product
Lowes Washer And Dryer Warranty
Cons
  • Extended warranty service
Reason of review
Warranty issue
Loss
$206
Tags
  • Extended Warranty Service

Lowes - Takes forever

2.5
Details
I purchased warranties for my Samsung washer and dryer. Each time I have called in for service, it has taken at least 3 month’s to get repairs done. My warranty time is eaten up waiting—meantime I have to do without my appliance. I am told the part has to come from Samsung but the wait time is ridiculous. I will not buy appliances from Lowe’s again nor a Samsung product.
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Review
#1182681 Review #1182681 is a subjective opinion of poster.
Product
Lowes Washer And Dryer Warranty
Reason of review
Bad quality

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts