i got rid of a washing machine as it started to leak.i bought a brand new washing machine from lowes.the delivery guys,farrell & jim, hooked up the hoses, pushed the machine back, talked a lot and left.they never checked the hoses or to see if it drained properly. when i used the washer, one of the hoses was not hooked up correctly and flooded my kitchen with hot water.
had serv-pro come in to dry up floor and now lowes expects ME to find someone to put in a new floor. i haven't been able to use my kitchen or my new washer in 8 days and counting. SRS, lowes claims dept.did not properly explain reimbursements, policy or general needed info. i had to call them every day with questions.
this was handled very quickly but with great disappointment. i will never use their services again.
they totally lack consideration for the customer. this has devastated me.
Monetary Loss: $2.