Product: Lowes Water Heater Installation Rating: 4 Stars Clear all filters (1 of 4 reviews match)
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A very bad experience in Clinton,NC Lowes store today

3.8
Details
I am very upset. I purchased a hot water heater over the phone and sent a man to pick it up. He was not given a receipt. Then I called about 6 times to try and get it installed. Spoke with Paula Smith that told me to come in and sign a contract. I drove 31 miles to sign the contract and when I got there, a man name Gary told me that I could not sign a contract because I had to pay another 58.00 dollars for a man to come out and detail the area and then another 229.00 dollars plus parts and labor. I am so disappointed with this type of service with Lowes. I have been a satisfied customer for a long time but this makes me think another way.
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Review
#1187180 Review #1187180 is a subjective opinion of poster.
Service
Lowes Water Heater Installation
Cons
  • Poor quality and poor customer service
  • Communication between sales and delivery company
  • Personel
Reason of review
Problem with delivery
Loss
$30
Preferred solution
Let the company propose a solution

Contact Lowes Customer Service

Website:
www.lowes.com
Mailing Address:
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

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