Product: Lowes Website Rating: 3 Stars Clear all filters (8 of 48 reviews match)
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Rating:
3.2
Details
In lowes search entered "stockade fence + dogeared+8' x 6' " and not one result was of fence.tried to find fence available to no avail.
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1 comment
Anonymous
#1697138

It's as easy as typing in dog eared fence panel. Quite a few pop up. Try simple requests rather than adding a bunch of qualifiers as they might not match an exact description.

Review
#1551251 Review #1551251 is a subjective opinion of poster.
Product
Lowes Website
2.8
Details
their website and help features suck! It's 2018 folks, fix your website, unless you're trying to lose customers to Home Depot. I really do not like to have to deal with these types of problems when I need to make a purchase and will avoid shopping at Lowes in the...
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Review
#1264745 Review #1264745 is a subjective opinion of poster.
Product
Lowes Website
Cons
  • Online checkout app
Reason of review
Problems with payment
Loss
$720
Preferred solution
Let the company propose a solution
3.2
Details
I have a lowes card in good standing, auto payments no issues with credit. The last several times I have gone to place an online order I have received an error code 237-They never tell me what is the problem when I call in and say they will have to investigate. It...
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14 comments
CriminalDragonfly940
#1740760

Me too. They REFUSE to tell me what error 237 means.

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Review
#1166878 Review #1166878 is a subjective opinion of poster.
Product
Lowes Website
Reason of review
Order processing issue
Preferred solution
FIX YOUR ONLINE ORDERING SYSTEM
2.5
Details
Looked at the stores website for some fertilizer and it stated they had 7 bags.Also add other items to purchased and went. Went to garden area and could not find the fertilizer. Finally an associate came buy and he went to check on this and came back and stated they...
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Review
#1083947 Review #1083947 is a subjective opinion of poster.
Product
Lowes Website
Pros
  • Being close to my home
Cons
  • Customer service
  • Web site is poor
  • Associates do not seem to talk to each other
Reason of review
poor customer service and poor web site
Preferred solution
Let the company propose a solution
3.4
Details
First I want to say that im very upset because I buy everything from lowes because of customer serive over home depot. But man they gave me the run around when I showed them I found a price cheaper at home depot. So she checked online and when she found that lowes...
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Review
#785668 Review #785668 is a subjective opinion of poster.
Product
Lowes Website
Reason of review
Poor customer service
Loss
$250
Preferred solution
Price reduction
Tags
  • sales person
3.0
Details
I placed an internet order and 2 days later it said my order was ready for pickup at Somerset Ky. store. I drove nearly 60 miles to find out it was not there and was told it was a glitch in the website. I tried to call the 1-888 -445-6937 to file a complaint and was...
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1 comment
Anonymous
#1491004

I had the exact same experience only I am in Muncie indiana.I was referred to this number because i wanted to complain about the treatment I got from the people who work at Lowes. The guy on the 888-445-6937 cussed me out when I asked why would there be a shipping fee when a stamp is only .49 when he said I won a $100 gift card.

Review
#671190 Review #671190 is a subjective opinion of poster.
Product
Lowes Website
Cons
  • Costumer services
  • Being lied to
Reason of review
Poor customer service
Loss
$45
Preferred solution
Let the company propose a solution

Lowes Website Review

3.3
Details
The mobile website is worthless.
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Review
#582634 Review #582634 is a subjective opinion of poster.
Product
Lowes Website
Reason of review
Poor customer service

Lowes - Website Review from New York, New York

3.3
Details
Lowes in East Amherst,NY made me feel like a second class citizen when purchasing a clearanced priced washer from them. They didn't like that their website gave me free shipping and so the store it was coming from wanted to add 30 bucks to my order. I said NO! This is not an auction! Then they brought me the wrong hose and kept bringing up the discounted price of the machine which, mind you, had nothing to do with the drain hose it is supposed to come with. It's NOT an extra purchase as is the hot/cold water hose. They need to stop talking about their price and just bring me a working machine!!! I didn't think I was shopping at the salvation army lmao.
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Review
#576700 Review #576700 is a subjective opinion of poster.
Product
Lowes Website
Reason of review
Pricing issue

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts