Product: Lowes Window Installation Rating: 4 Stars Clear all filters (2 of 18 reviews match)
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Product:
Rating:
3.7
Details
during the process I was promised a compensation for my pain and suffering only if Lowes was permitted to fix the issue. After several additional weeks of waiting the windows sat in my yard waiting for the installation. Here is the kicker the regional manager being...
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Review
#1145872 Review #1145872 is a subjective opinion of poster.
Service
Lowes Window Installation
Cons
  • Buying windows
  • Management and customer service
  • Slow response to issue
Reason of review
Order processing issue
Loss
$350
Preferred solution
Price reduction
4.0
Details
Ordered one window December 2016. Here it is November and they still have not installed the proper window. To summarize: 1. Delay ordering due to staff vacations, no communication in install office. Months! 2. Window arrived to store but we were never notified. Weeks!...
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Review
#1124950 Review #1124950 is a subjective opinion of poster.
Service
Lowes Window Installation
Cons
  • No communication
  • Lies and disrespect
  • Never called
Reason of review
Poor customer service
Loss
$5000
Preferred solution
$5,000

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts