Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Value for money

Bought 6 windows from Henderson Texas , took almost 5 months for them to get installed. First windows showed up and they were not right size.

I still think they never got them rebuilt. Could not get anyone from store to respond unless I sent nasty note to corp customer service. Installer had a really bad attitude, he broke bricks loose and then was upset he had to repair them. He's as bad a brick repair guy as he is a window installer.

Quality of windows absolutely stinks. There manufacturer should not be in business. I told lowes in one email I did not want to talk to anyone from store again, they have no comprehension of the words "do not want".

I have requested my money back, I'll buy windows somewhere else and they can pick their junk up out of yard. They do not listen.

Product or Service Mentioned: Lowes Window Installation.

Reason of review: Order processing issue.

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