2.9
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Discounts and Special Offers
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
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1 comment

I bought 3 boxes of bullnose tiles for a bathroom project. I changed my mind about using bullnose tiles and decided to use extruded trim instead.

Tried to return the tiles without a receipt because I can't find it. Lowes will not accept the return - won't even give me store credit for them. I emailed their refunds account: refunds@lowes.com and got no satisfaction from them either.

No reason other than: "we require a receipt for return of that item." The boxes are pristine and the tiles are not used or broken. So, I'm out $60 and am very unhappy.

Product or Service Mentioned: Lowes Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $60.

Preferred solution: Store credit.

Company wrote 0 public responses to the review from Feb 15.
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Anonymous
#1433471

Is it a discontinued or special order product? How long ago did you buy it?

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