Norfolk, Virginia
Not resolved
1 comment

I was accadently overcharged and the cashier tried to call for a manager to ok the credit on my card but the manager was too busy on a personal phone call to respond. I had to walk half way of the store to get her to come to the register for the credit.

She came, still tallking on the phone, to verify my credit, never saying one word to me. This not the proper way to run a business.

Kathy was the manager and Erica was the very nice cashier. Store code:11260-61310-02898.My e-mail is

Product or Service Mentioned: Lowes Cashier.

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Kathy is my mom and she was on the phone with me because I spilled hot soup all over my face and was crying. Now they fired my mom because of you and we don't have money for soup or burn cream. My mom says we shouldn't hate you, but every time I think about you I stab the furniture.

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