State: Maryland City: La Plata Product: Lowes Carpet Installation Clear all filters (1 of 77 reviews match)
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Lowes in La Plata, Maryland - Poor carpet installation

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Lowes - Poor carpet installation
Lowes - Poor carpet installation
Lowes - Poor carpet installation
I had Lowes install carpet in my home. We got high quality carpet and paid over $8,000.00. After 15 months the carpet developed rolls and ridges due to poor installation. Lowes has a one year warranty but many carpet issues develop after the 12 month warranty. I called both the local and corporate office and they were unwilling to budge on the installation issues. They didn't even acknowledge that they would look into the subcontracted installers, so the chance of this happening to someone else is a possibility. The installers did not even use a power stretcher, only a kick stretcher. At the time I thought this was a normal installation practice. After speaking with REAL professionals, I found this is a low budget install. Do not allow Lowes to install carpet in your home.
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1 comment
Anonymous
#1543975

that's because the only carpet installers that are willing to work for Lowe's are apartment carpet installers. But what did you expect from a "discount home improvement warehouse"? Top of the line service?

Review
#1334686 Review #1334686 is a subjective opinion of poster.
Service
Lowes Carpet Installation
Pros
  • Store layout
Cons
  • Installation subcontractor
  • Installation
Reason of review
Bad quality
Loss
$500
Preferred solution
Let the company propose a solution

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

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