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Lowes in Attleboro, Massachusetts - Manager was extremely rude

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I went into Lowes to buy a refrigerator. I cashed out. After I cashed out I asked for help putting the refrigerator in my car. The store manager was near the front of the store and I asked him for help because no one had come to help after 10 minutes and he said no he was busy. I got upset and kept asking until finally the manager says he would help in a terrible attitude. He slammed my refrigerator in my truck and dented the door in. When I asked for a discount he told me it was my fault. Store manager Rich at the Plainville, Massachusetts store is sooo rude. Don't go here.
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2 comments
Anonymous
#965678

Why not take someone along with you knowing good and well you would need help? The general public needs to relearn how to do things on their own. This is not INDIA, this is the USA.

Anonymous
#965173

That happens when the "management" cannot interrupt his philandering underlings to break off the social workday attitudes long enough to actually "work" (a 4-letter word in Lowes). The people behind the scenes give the appearance of organization while the chain (and I've been to them in many States across this country) is a "clusterhump" (expletives deleted). Boycott 'em!

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Review
#614238 Review #614238 is a subjective opinion of poster.
Service
Lowes Manager
Cons
  • Lack of response
  • Customer service received
  • Service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Lowes in Winthrop, Massachusetts - The Worst Store/ Store Mgr Ever!!!

I have recently been terminated by a Lowes here in Massachusetts. The name of the store manager I worked for is Mark Gullotti. I have NEVER, in my life, met such a demeaning, unprofessional, unethical, ingenuine, heartless, ***! Typically, with large corporations, you find that people fairly far up the ladder are "removed" from the daily happenings within the company, and are unappreciative of the hard work of their employees. (a good example of this is that new show, "Undercover Boss", which shows CEO's and such going undercover to see what the daily operations are like in their stores, factories, etc.) What's unbelievable, is that a Store Manager can be this removed and blind to the actual issues within his own store! He is completely unappreciative of his workers, any praise that he does give- seems completely forced and fake, his main concern is not for the relationships created with his employees & customers, but rather his bonuses! And what he doesn't understand, unbelievably, is that the 2 go hand-in-hand. You HAVE to take care of your customers AND your employees to make money! He has surrounded himself with braindead managers that won't question his shady business practices, has aligned himself with the District Manager and has the HR Manager wrapped around his finger. Thereby protecting himself from any backlash from disgruntled employees. (many of which have filed complaints) DON'T SHOP @ LOWES IN SAUGUS, MA! Don't let this *** make his bonus! And if you've had a bad experience shopping there, call 1--800-44-LOWES and report it!
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29 comments
Anonymous
#791848

lowes new employees at paint desk need to be fire there are nasty to employees :sigh

Anonymous
#675589

The assistant managers have been reported to *** with casihers in the electrical room etc. Cashiers make for an added perk for ASM's!

Anonymous
#514141

You all should be ashamed of yourselves talking about each other. If you have anything to say about Lowes then you should just talk about that.

Like managers that don't appreciate hard workers who actually take care of departments when someone calls in.

This manager don't even consider him for other jobs for full time, which this person has been applying for. This person practically knows how to run a lot of departments, and don't consider them for a full time position.

Anonymous
#446291

Is it really true that Mark got arrested for burglary? And, did he really get fired from Lowe's? I've known him for many years but would never suspect that.

Anonymous
#331562

heard your "furor" got arrested in quincy, ma for breaking and entering and burglary plus as i read below he was sleeping with a married women who worked for him and he was terminated for that plus he has a sexual harrassment case against him and on top of all that his friend told me he has a coke habit himself wow good guy for all you sheep to defend good luck in your recovery vicky always liked you as a person

Anonymous
#324687

I worked there too. That guy sucked! Vic was good, you guys wrote some rediculous stuff and look ***.

Anonymous
#316618

Wow..you guys are not very articulate! Yay, you figured out it was me (Vicky), and instead of tactfully and tastefully defending your "furor", you attack me on a personal level!

I spoke of his lack of professionalism, you guys attack MY looks, etc. Pretty sad. I'm a recovering drug addict and I can put together a clearer, more consise argument than you can!

How does it feel??? LOSERS..lol Don't smile in my face and write BS online..you degrade yourselves and look foolish!!!

Anonymous
#282393

HEARD SHE IS A FUN DATE AND KNOWS HOW TO TREAT A MAN. MAYBE I WILL ASK HER OUT. SHE ISN'T WEARING HER WEDDING BAND AND FLIRTS WITH ALL THE MALE CUSTOMERS.

Anonymous
#281560

who did mark nail come on names and places lol everyone knows she makes it no secret

Anonymous
#280580

Absolutely not true! Mark nailed her after he left Lowes.

As for the "maniac" his wife went out of her way to introduce him to me knowing I knew what was going on. I laugh every time he walks in the store.

Anonymous
#280172

The real reason mark left lowes is because he was having an affair with a married women and the mother of three children. I only hope the fat *** husband finds out cause the rumor at lowes is that he is a maniac and will hunt the *** down.

Sad how she threw herself at him so much for being discreet and from what I understand she isnt the only employee he banged. Good luck mark when her husband finds out i hope he does

Anonymous
#266346

wow

Anonymous
#242714

Vicky I fired you because I wanted to have personal relations with you in my yellow corvette but I was too busy and had some "short comings". I would have done everything in my power to unload my baby batter all over those realistically drawn eye brows.

:p I had to fire you because I didn't want anyone to find out about our love.

Also, you are a crackhead and slept with that tall *** dude I hired that smells like arm pits. if you had been a little more horizontal about those eye brow stencils, perhaps you could have stayed and you would have looked like a woman rather than a failed art school portfolio.

8)

Anonymous
#241933

Vicky wipe your fake *** eyebrows off and quit crying

Anonymous
#241932

Vicky. We know this is you.

No one likes you and no one cares about you. You are a drug addicted *** who had sex with an old man who worked with you that smells like arm pits. We also know that you do drugs with the kid from flooring. You are a loser and you always will be.

You look like a *** and you do drugs all day and you did buy them on the premises. ***.

Stop painting on your eye brows while you're at it. No one thinks that they are real.

Anonymous
#239871

Mark Gullotti is no longer the store manager. He did a very good job in getting rid of people like handy girl and other drug addicts who never show up to work or ran their own show and give discounts to people they can get drugs.

There are some more drug addicts and peddlers still in working in the store. they too come and go when like. We the low end hourly employees pay for these useless piece of s-----ts. Stop blaming Mark Gullotti and others.

He ran a good store. There are some decent managers are still in the store with us who work hard and respect everyone.

We are happy to see people like you are no more at Lowe's handy girl. Stop your rant

Anonymous
#238245

Maybe you were fired for having sex with a fellow associate, or for your drug use. Keep in mind that the people who worked with you, know the real you!! Don't blame others for your own faults!

Anonymous
#233618

First of this blog is disgusting and was created by some low life that didn't wanna admit how much they sucked at their life as well as their job. Yes I am a current employee of lowes I have work under mark g.

As well as different store manager. Mark might have been tough but guess what that's his job, he had to run a store with mostly lil cry baby *** that post lame *** post afters they get fired for mannyyyy mannyy different reason. I'm not saying mark was perfect but get a effin life seriously yes he's gone and this current store is stuck in limbo without their captain someone that I've come to understand and greatly respect.

Guess what you feel mark didn't like you or he was always hard on you maybe if you got off your lazy *** and off the drugs and did your job correctly he wouldn't have been up your ***...... I dare you to ask me who I am ill straight up tell you your a useless S.O.B that will eventually overdose and die don't blame you being a low life on Mark

Anonymous
#233609

this is crazy who cares I know he has *** alot of people over but that's life you know we all make are own descisions in life and I don't agree with the way mark treated people but in that size of a store and with the way we all acted like a bunch or rumor telling snitching babies. Come people get real if we just minded our bussines went 2 work and went home it would have been a better workplace we all started trouble but the lowest ones are the ones who kiss-*** atleast be real and stop being fake you rats - :( :cry :(

Anonymous
#233500

:upset

Anonymous
#232917

Just to let you know Gullotti quit 1/5/2010. Stocker Boyzz and Manager I would tend to agree with you on this if I didn't know Mr.

Gullotti. He did only care about his bonus, and how neat the front of the store looked for the initial reactions of the customers. But when it came to treating his employees he treated them like peasants. I have never seen so many people fired or quit in retail in my time.

I work full time for the government and part time at Lowes. I agree that some of the people terminated deserved it but alot of them didn't. As for the HR Manager, she is pretty much useless. She doesn't have the experience or knowledge that someone in that position needs.

I believe she made the jump from cashier to HR. HR is supposed to work as a mediator between the management side of the company and it's employees yet she was indeed wrapped around Mr. Gullotti's finger.

So I would say that Lowe's will be a better place to work now that he is gone and as far as I am concerned being in Management outside of Lowe's I would never treat people with the lack of respect that he had shown to his employees on an everyday basis. Such as his lying and his attitude.

Anonymous
#230640

Hello handy Girl

They did a good job getting rid of you. There are some more drug peddlers n addicts are left. They should fire them too.

Not all the managers are braindead as you think.Some great managers are still with us.

We are happy without you. No need your tears.

Anonymous
#195621

I must confess to the truth. First of all I posted under anon as well as Handy Girl. Second I was really fired for rudeness to other employees and I refused to do some of my work because it was not part of my job description.

Anonymous
#190515

post by "manager".. how *** and unprofessional. you are just proving their point if you really are capable of being any kind of manager.

Anonymous
#190358

Wow...a complaint from someone that got fired.

Anonymous
#189794

I have always shop at Timberland but never again. On 9/6/10 my wife and I purchased 4 shoes(3 adult and 1 kid) from Timberland at Tanger Mall Outlet in Commerce Georgia which cost $176.

The problem started after we found out the kid shoe did not fit and we lost the purchase receipt. On 9/11/10 my wife and I spoke to Mr Jerry Torres(store manger). We explained to Mr Torres that we lost our receipt and would like to return the kid shoe....We told him that we were driving from a long distance approx..50 miles and he stated that we could return the kid shoe. He said he would put the purchase back on my credit card.

So on 9/12/10 my wife and I brought back the kid shoe and had a horrible experience with the store manager Mr Charles Remy, who refuse to listen to us, that we were told to return the kid shoe without a receipt. Several problems, one, we drove over 50 miles to be told that without the receipt he could not pull up my info on the computer to put the purchase back on my credit card(liar).

Mr Remy was very unprofessional...Mr Remy who works for Timberland was very unprofessional..and as a result I will never shop at Timberland again and I must tell the truth, I cannot speak highly of Timberland after our experience today....I will donate that kid shoe but I will never shop at Timberland again because of Mr Remy, the store manager working on 9/12/10. Thanks, you have just loss a customer.

Anonymous
#187257

Just a follow-up..I know that it's common practice to try and "push" unwanted employees out the door, but these guys are masters at it! It's rediculous that the mgrs in store 2372 Saugus, MA have absolutely no idea who their true workers are.

I was fired for attendence, which in all honesty, I made happen. (only because I was tired of the discrimination, harrassment, and being treated like *** in general. Example: Mr. Brilliant (Mark Gullotti- the store mgr.) A week prior to my firing, used my name in an attempt to intimidate another employee.

He told this kid that I had written a statement addmitting to purchasing DRUGS from him on the property! What's worse, I am a recovering addict. But that doesn't give this guy the right to use my name in a ploy to scare someone into quitting to avoid paying unemployment!

All I can say is..CONGRATULATIONS MARK GULLOTTI, you have succeeded in being a store manager in retail! -and a terrible one at that!

Since my departure from the store, 4 days ago, I've had 4 offers for management positions! (in the restaurant business- where the majority of my experience is)

And I'll say this..previously, when I ran a restaurant, we were one of the "Top 20" locations in the country, not near the bottom of the district, with miserable employees! I treated my employees with genuine regard, respect, and I knew who my top performers were. AND I APPRECIATED THEM!

Good luck to the unhappy employees left there..I feel for them.

Maybe Mark will really screw up and finally get what he deserves. Corporate will realize that he is completely incompetent, and an ****^&%!

Anonymous
#187256

I also was recently terminated from a lowe's in Wareham, MA. Hugh Hernandez sounds like you manager, except not one person on his management crew respects him, but they are all cowards who just talk behind his back... For what lowe's mission statement reads, what actually happens is bull...

Anonymous
#187013

If you have been discriminated against, contact your local eeoc and file a complaint. EEOC has filed many lawsuits against companies for discrimination, and won.

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Review
#197335 Review #197335 is a subjective opinion of poster.
Service
Lowes Manager
Loss
$16

Lowes in Boston, Massachusetts - Valid check denied

On 10/31/09 , I recieved a home equity line of credit with a new check book to use. I Went to a Lowes store in my small home town. I spent 4 hours looking for several items (over 40 items). I wrote a check to cover the cost. Certegy Check Services uses a faulty profiling system to approve checks and nothing else. My $660.89 check was denied in front of my girlfriend several members of my comunity (that I know and go to church with), three employees of Lowes and a manager. I was made to feel like crook in front of everybody there. This kind of harassment is insulting, degrading, demoralizing and cruel. Does anyonbe realize how people talk in a small town. On sunday at church, a friend approached me and said he would pray for me for my check fraud problem. Now members of my church think I am a Convict. I am insanely angry with the way I am being treated because of negative profiling which is against my rights as an american citized. Certegy Check Services Inc. and inhumane organizations need to be put out of business for causing large problems with innocent people.
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13 comments
Anonymous
#1748577

It Is to, Its #%%& well Lowe's fault and for you security freaks I would rather bust you In the face than explain the situation to you, I guess you Never had to deal with a bad situation as having to deal with 100 degree weather In a car with No Air conditioner and your at the store and your bank Is on the other side of town, really Its you security freaks that Is messing Us all up Its time The Customer Is always right again, Not the corporation Is always right and The Customer Is always wrong, oh and I would leave that worthless church find one that Truly Believes In God, and A Church that believes September 11 2001 Was Controlled Demolition An Inside Job

Anonymous
#1645029

The problem is with Certegy *and* Lowes, not just Certegy (or if they use another company now it could be TruChecks or TeleCheck). If they don't have a policy where they can disregard the Certegy/TruChecks/TeleCheck result and call the financial institution to verify the check will clear, that is Lowe's fault.

They should have a secondary method to accept a check. Same as if it were a debit card usage and a large amount, the card fraud team could block it for being out of their normal spending patterns, but a quick call to the card fraud team by the cardholder can resolve that to get the purchase to be approved. In this case with a check, the account holder calls their bank/credit union to find out what the issue is, and everything is fine on their end. They are not declining the check.

Certegy is. To clarify further, not every bank/credit union will verify over the phone if a check will clear, but my credit union does.

Anonymous
#1637426

Same thing happened to me today. I was furious, called the number I was given and it was automated, gave me no answers and would not let me speak with an actual employee

Anonymous
#1129120

I understand these places being worried about bad checks but these *** making people feel Luke criminals is crazy and very very unprofessional I'll never shop at Lowes again I am a contractor and have 7 other contractors following me to take our business elsewhere

Anonymous
#658989

I know this post is old, but I figured I'd put my two cents in. Did you ever stop to think that maybe your check was flagged because you were spending over $600 bucks and that wasn't something that you usually do?

It's called security measures. They were trying to protect you.

Anonymous
#468386

First off anyone in your church who honestly belives you are a convict should not be a part of the church. It is not Lowes fault either.

Emailing the ceo will do you nothing but get you more upset. The ceo is a crook who belives that his wallet and wall street is more important than his employees and his customers. He will likely tell you he is doing you a favor by declining your check like he did to his employees. He can likely tell you what a crook or convict feels like though as he is right there with them.

As for the members of your church they need to get their heads screwed on straight. Your no convict.

Anonymous
#468381

Do not put identifying information beyond your name on your checks. Ever heard of identity theft?

Anonymous
#108702

That is not Lowes fault.

It is the service that they use to approve the checks.

I never had a problem with Lowes.

Beter them Home DEPOT.

Anonymous
#87643

Contact Lowe's CEO(Robert Niblock) directly @ www.lowesceo.com

Anonymous
#86860

In a world where many places won't take checks any more you're lucky to find someone that accepts a piece of paper that may or may not be good. There are many reasons they may not have accepted this check.

As you stated it is a new account. Many places that do accept checks require they have printed information such as name, address etc on them. Low number checks are also a source of many check problems. Being a new account the bank may not have had information posted or available for the check protection company to verify your account.

Keep in mind that a check is just a piece of paper until your bank honors it. Asking a business who doesn't know you to honor a check is asking a lot.

Using a debit or credit card that can be instantly verified is a safer form of payment for them to accept. Ask you bank for a debit card to use with this account and your problems will be solved.

Anonymous
#84681

I agree the problem is not Lowes, its the Certegy, we can not overide the system to take a check, Sorry you felt like a crook

Anonymous
#83931

Well there could have been a few things wrong with your check. You could have handed them a "starter" check, which is just like a normal check though it does not have your personal information on it.

Another problem could have been previous bounced checks (for any amount) that have not been paid off yet.

Finally, Certegy could have flagged your checks (for some reason) and it would have been worthless for Lowe's to accept.

Whatever the result is, there are many reasons a valid check can be denied. You should find out why it was denied to prevent any future problems.

Anonymous
#83563

The problem is with certegy not Lowes.You should have received a recept with the number to call certegy. You need to ask them what the problem is.

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Review
#160847 Review #160847 is a subjective opinion of poster.
Service
Lowes Manager
Loss
$660

Lowes in Worcester, Massachusetts - Threats made

I was a former HR manager for Lowes. After uncovering a employee theft scam,which I brought to light to my boss,as well as his boss ,they made my life ***. I am in the process of starting legal action as well as trying to bring the labor union in to the company. Let them laugh that one off! My boss was Luis Rivera. His boss is Mary Raddant.As they are friends,this whole matter has been swept under the rug. When speaking with there legal department there comment was,and I quote " call a lawyer" I took there advice!
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4 comments
jennblond
#64183

these people will never understand because they havent worked for this company. keep your this company is so corrupt and employees that are still working there believe so as well they are just too scared to say anything in fear of losing their jobs.

No one is out to sue or make money off of them. they are just trying to show how corrupt the company really is and as for the comment of Lp and how could she know well see you never worked here and all managers including HR can go into the LP office and review tapes at any given time. they save the tapes from day to day to review them when needed.

and if another associate may have suspected something yes they would have brought it to HR's attention therefore giving her the right to go review the tapes. Dont criticize something in which you know nothing about

Anonymous
#61837

lowes must be doing something right. They find a way to get rid of all of the disgruntled, lazy people that complain on this site.

In our society there are way to many people that work harder at avoiding work than just doing their job duties.

It seems many are on this site instead of looking for a new job. Probably trying to collect unemployment or dreaming of a way to sue someone else so they can get a free ride.

Anonymous
#59509

Tell him about it @

www.lowesceo.com

Anonymous
#59376

Something not right here Lucy,,,

This is a LP issue, and if you were a HR, they never come out of their office. How couldn't uncover anything except maybe a sandwich with a file and if you were able to uncover anything there Sherlock, you would to have video of the theft, you as a HR would know that it is almost impossible to fire someone for an allegation of theft. good luck with your Union.

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Review
#149356 Review #149356 is a subjective opinion of poster.
Service
Lowes Manager

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
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