State: Massachusetts Product: Lowes Warranty Clear all filters (2 of 114 reviews match)
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Lowes in Boston, Massachusetts - Horrible quality and don't give a *** attitude!!!!

Bought a full house of indoor solid core doors, all came with wrong trim and the quality was so bad the installer had to disassemble and rebuild almost every unit.and replace trim. On the two outdoor units I bought the hinges rusted up in 3-4 months, they said I should have ordered stainless hinges.Who sells outdoor doors that rust off their hinges ??? When I asked them to warranty the hinges they just laughed.If you buy anything from lowes make sure it is a well known name and not a Lowes product.. Or just go to Home Depot.
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2 comments
Anonymous
#614409

So why didn't you buy the well known brand. You said it yourself, take your advice.

You probably would of bought the HD brand as well.

Heard of the saying,"you get what you pay for".

Anonymous
#618110
@hmmm

hey hmmmm still work for lowes

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Review
#385568 Review #385568 is a subjective opinion of poster.
Product
Lowes Warranty

Lowes in Boston, Massachusetts - Patio Pavers washers and dryers

We bought 1800.00 worth of pavers , Some were damaged, Lowes would not pay for what was left over Beware,BEWARE BEWARE Don't Buy From Lowes Regardless of what they tell you when you are buying It's not what they will do This was within a 4 month time limit In KINGSTON MA. ALSO BOUGHT A SET OF FRONT LOAD WASHER AND DRYER WITH A 5 YR WARRANTY IN 3 MONTHS THE WASHER STOPED WORKING THEY SENT OUT REPAIRMAN THE REPAIRMAN SAID IT HAD OVER 1200.00 IN PART TO BE REPLACED WE TRIED TO GET LOWES TO REPLACE IT ,,AFTER THREE MONTHS AND A COMPLAINT TO BBB THEY REPLACED IT
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3 comments
RetailCop
#568698

So what's the complaint?? You ripped them off for a new washer.

You got what you broke for free!!

I'm just doing my job. Protecting and serving retail associates!!

Anonymous
#628442
@RetailCop

Are you kidding me! After 3 months and a complaint to BBB they finally get their washer????

Do you know what its like to got without a washer for that long? I do, I have been out of one for a month with a similar situation. The customer did not rip off anyone, Lowes did! They sell junk products and don't stand behind their warrantees!

Why in God's name do you think there are over 1,100 complaints on this site? Lowe's is ripping people off and we are getting Pissed off!!

Anonymous
#628454
@RetailCop

get a job ...no one got anything for free ..They finally made up for the washer after months of bbb without them i still would not have a washer

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Review
#357094 Review #357094 is a subjective opinion of poster.
Product
Lowes Warranty
Loss
$5000

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

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