State: Michigan Clear all filters (88 of 4788 reviews match)
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Lowes in Ferndale, Michigan - Website is LAME

2.0
Details
Cant search. Adds keep popping up, if i had stock in ths company, i would sell!
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Review
#1641652 Review #1641652 is a subjective opinion of poster.
3.0
Details
Angry I was told by local customer service that I would have to go online to order my water heater Online. When I went online, I could not pick up this water heater at my local store. Shipping was $114.00.When the installer opened the carton, the top was badly...
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2 comments
Anonymous
#1727962

It always *** me off when something is advertised as being absolutely free and then they want you to pay shipping and handling charges that are as much as you could buy the item for in any store.

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Review
#1613167 Review #1613167 is a subjective opinion of poster.
Pros
  • Good selection of products
Cons
  • Overcharging for deliver
  • Overcharging for deli
Reason of review
Return, Exchange or Cancellation Policy
Loss
$114
Preferred solution
Full refund
3.0
Details
Lowes - Windows and window trim/siding
Lowes - Windows and window trim/siding
Lowes - Windows and window trim/siding
Last December had our windows replaced and new siding around kitchen bay window. Terrible job on trim and siding. Contacted company and contractor several times. No one has been out to fix the problems. They ‘said they did’, but never showed. Many emails- will pass the...
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2 comments
Anonymous
#1725786

when you go to a discount home improvement center, which Lowe's is, this is what you get. It's how they can be cheaper than the locally owned (and almost extinct) window companies. Think for a minute why that is.

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Review
#1609214 Review #1609214 is a subjective opinion of poster.
Pros
  • I love most employees and such
Cons
  • Failure to meet commitments
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Lowes Installation Service

Lowes in Plymouth, Michigan - Refrigerator filter rebates

Submitted 4 times. Still don’t have full rebates. Bought protection plan for 2 refrigerators which is supposed to include 50% off the filters. Impossible to get Cod ‘t fall for it c
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Review
#1601631 Review #1601631 is a subjective opinion of poster.
1.8
Details
In 2012 which was only a very small carpeted area so I thought I would replace it. It ends up being way worse than what it was before this carpet that they installed with supposed to cost $700 find it really cost $1,000. It started creasing in the middle it was not...
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2 comments
Anonymous
#1738821

Same exact issue with installation.

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Review
#1598788 Review #1598788 is a subjective opinion of poster.
Reason of review
Bad quality

Lowes in Southfield, Michigan - Refrigerator filter rebate program

Today was the 4th time I have submitted receipt for rebate. Twice they claimed they didn’t get it ( by mail). Third time I submitted by email and they only refunded 1/2 the amount. Spent 35 minutes on the phone today trying to straighten it out. I bought 4 filters for two different NEW refrigerators. Said I was only eligible for 2 per year. There has to be an easier way.
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Review
#1593531 Review #1593531 is a subjective opinion of poster.
July 2019 No one cared if they waited on you. When someone finally did, did not try to be helpful. Then when I decided that I liked something didn't seem interested. Then after purchasing tile flooring not helpful. Was told I needed to pick it up. So I called ahead to...
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2 comments
Anonymous
#1716433

Lowes is a "Self Service home improvement" store. Exactly What happened at Lowes to cause you to post When someone finally did, did not try to be helpful? More explanation is needed for that one.

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Review
#1582030 Review #1582030 is a subjective opinion of poster.
Cons
  • Poor service and rude employees
  • How they have handled this situation
Reason of review
Really bad experience all away around. Suppose to be installed at 9am this morning 9:30 still not here.
Preferred solution
Let the company propose a solution
Tags
  • Total Customer Service Failure

Lowes 11% Rebate Ripoff

2.0
Details
I bought a $1500 riding mower and was told to submit the rebate form for a rebate which I did. I then received a letter saying the receipt did not indicate a qualifying offer and to resubmit which i did. A week later I received another letter saying the receipt did not indicate a qualifying offer so I called customer care and they said I needed to include a copy of the receipt which I did for both submissions. after I received the second letter I just gave up. I think that is what they wanted.
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Review
#1569073 Review #1569073 is a subjective opinion of poster.
Reason of review
rebate
Loss
$164
Preferred solution
rebate
Tags
  • Lowes Bad SERVICE
Been trying for days to submit the 11 percent stuff, have 5 receipts. Nothing happens when I click submit. Double checked today on to see status, nothing, so the ones ive been trying to submit aren't being received. purchase date 4-22-19, today is 4-28-19, so ive tried...
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7 comments
Anonymous
#1686611

THEY'RE AS DISHONEST AS THE CHARLATAN SCAMMERS FROM NIGERIA!

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Review
#1523612 Review #1523612 is a subjective opinion of poster.
Reason of review
rebate
Loss
$24
Preferred solution
Let the company propose a solution

Contact Lowes Customer Service

Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
Phone:
(800) 445-6937
All Lowes Contacts

Latest Question

Lowes Questions
Your motto on all stores is "INSTALLATION Guaranteed", what a lie. I bought a shower door from Lowes because I could have it installed. So I paid the $35.00, and told someone would be out yet that day or within 3-business days. Waited to NO AVAIL. Called mgmt, clerks,...
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1 comment
h.kitchener
#1673333

You already know the solution: get the refund of any monies you gave Lowe's and go elsewhere although not necessarily to another "big box" store like lowe's. You might do better by asking friends, relatives, etc.

for help in installing a new shower door and the installation is really not that difficult. All you do is measure, buy a new door(not at Lowe's, of course), take off the old one and install the new. Someone you know must have some ideas of whom to get.

Good luck. Something has happened to Lowe's and it "ain't" good in the customer service area.

Review
#1515221 Review #1515221 is a subjective opinion of poster.