Lowes Rebate Reviews in Harper Woods, Michigan
(1 of 82 reviews match)
Lowes in Harper Woods, Michigan - Rebate Scam
Purchased a new kitchen at almost $20K. Was told that we needed to make the purchase that day to qualify for a 10% gift card which would be issued in 2-4 weeks, prior to the install. After waiting for 3 weeks, I called the Rebate Center to be told 6-8 weeks. I complained and stated I had documentation stating otherwise. After speaking to Omar, a supervisor, my status went from pending to non-compliant, there reason, I used invoice numbers from the same receipt and that they needed an actual copy of the 5 page long receipt. I've sent it to them but they have yet to receive the fax and state that my time is now 10-12 weeks before, if I ever do, receive the rebate. They could not provide a single ounce of reason for why this was delayed. Corporate has been useless. My sales person does not return my calls and seems to always be out. My corporate coordinator is also unavailable. We made this purchase due to the rebate promised as it was going to be used to cover expenses prior to the install. Lowe's does not care about customer service, and the only thing offered was for me to cancel the order, losing a good chunk of money I already paid. Scam, scam, scam. Avoid Lowes at all cost. You have been warned!
- Lack of customer service
- Failure to meet commitments
Reason of review
Let the company propose a solution
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