Logan, UT Store. Ordered and paid for a Maytag dishwasher in June.
Didn't have it in black color in the store. Arranged my schedule and waited 2 weeks for scheduled delivery. Didn't come. Called the store and found out Lowes didn't even have it in stock.
Would have to order it from the manufacture. Scheduled another delivery for two weeks. Arranged schedule and waited for delivery. Didn't come.
Called the store and found out it had not been delivered to the store yet. Would be here next week. Scheduled another delivery. Store called two days prior to delivery and was told that it would be two days later than planned.
Arranged schedule and waited for delivery. Didn't come. Called store. They had to check with driver and would call me back.
After 20 minutes I called the store. Driver wouldn't answer. Still trying. Called the Store 1.5 hours later.
No Answer. Store called back and said they couldn't get in contact with the driver. I told them I would call them tomorrow and let them know when I would be home for the delivery. Store called during the day the next day and wanted to deliver.
I told them nobody would be home until that evening.
Dishwasher arrived 7/20/17 at scheduled time. Very unhappy with service and professionalism from the Logan, UT store.
Product or Service Mentioned: Lowes Delivery Service.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Lowes Pros: Price.
Lowes Cons: Customer service.