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I went into the local Lowes store and was told that in order to get a quote it would cost $45 for them to come out and give me a quote. I paid the quote fee because I want to get my floors done.

When the quoter arrived he told me that it would take an additional 3 days to get a quote. If I had to wait 1 week for a quote, I can only imagine how long it will take to get the job done.

They are quick to get the money but to get answers it is impossible.

Now I understand why they cannot be honest from the start. It would go a long way to wanting to do business with them.

Reason of review: Poor customer service.

Monetary Loss: $45.

Preferred solution: Full refund.

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