I went into the local Lowes store and was told that in order to get a quote it would cost $45 for them to come out and give me a quote. I paid the quote fee because I want to get my floors done.
When the quoter arrived he told me that it would take an additional 3 days to get a quote. If I had to wait 1 week for a quote, I can only imagine how long it will take to get the job done.
They are quick to get the money but to get answers it is impossible.
Now I understand why they cannot be honest from the start. It would go a long way to wanting to do business with them.
Product or Service Mentioned: Lowes Flooring Installation.
Reason of review: Poor customer service.
Monetary Loss: $45.
Preferred solution: Full refund.