Update by user Jun 18, 2018
Lowes refunded our purchase price.
Original review posted by user May 15, 2018
I was misled by Lowes associates that I earned a rebate on Olympic Maximum solid Stain by purchasing one at full price and the second at 50% off. The hanging sign advertising 50% off of second one is what drew our attention in the first place.
We compared the sign with our purchase to make sure it was the correct item.
I questioned the check-out associate about a rebate receipt and was told to fill out the form online using my reciept . Even after checking with customer service I was not told my rebate had expired 2 days earlier.
I am very upset after spending $341 that I was misled, because the main factor in purchasing the Olympic Brand was the rebate.
From now on I will go across the street to their competition.
Product or Service Mentioned: Lowes Rebate.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
Lowes Cons: I was misled by associates.