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5 comments

Update by user Jun 18, 2018

Lowes refunded our purchase price.

Original review posted by user May 15, 2018

I was misled by Lowes associates that I earned a rebate on Olympic Maximum solid Stain by purchasing one at full price and the second at 50% off. The hanging sign advertising 50% off of second one is what drew our attention in the first place.

We compared the sign with our purchase to make sure it was the correct item.

I questioned the check-out associate about a rebate receipt and was told to fill out the form online using my reciept . Even after checking with customer service I was not told my rebate had expired 2 days earlier.

I am very upset after spending $341 that I was misled, because the main factor in purchasing the Olympic Brand was the rebate.

From now on I will go across the street to their competition.

Product or Service Mentioned: Lowes Rebate.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Lowes Cons: I was misled by associates.

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Anonymous
#1481956

The worst part of this is that you bought that Olympic crap! That's what you should REALLY be pissed off at!

Anonymous
#1481707

I'd be willing to bet the sign you looked at so closely had an expiration date on it.

Anonymous
#1481808
@Anonymous

It did...May 5th. I purchased on May 5th.

Anonymous
#1482010
@Carol

Update: We returned to Lowes.After explaining what took place they refunded our purchase price. After reading so many reviews from disappointed users of Olympic brand products, I will purchase another brand.

Anonymous
#1482597
@Carol

Good for you!