Seller: Lowes State: Mississippi City: Ridgeland Product: Lowes Gift Card Clear all filters (0 of 21 reviews match)
18 months of *** with Lowe's. In February of 2008 my water heater went out. I purchased a new water heater from Lowe's for $550.00. 9 1/2 months later it goes out. Lowe's says, "That's between you and Whirlpool!" There is another site just for this...
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Sounds like the sales person made an honest mistake and the manager gave you a very generous offer. What did you want them to do, give you the carpet for free?

Your purchase would have been the same amount if the sales person hadn't made the mistake. Yes, there were some inconveniences for you, but everyone makes mistakes. How would you like it if you were ridiculed and unforgiven for every mistake you make at your place of employment. Consumers have this expectation that all retail establishments owe them because they are doing them a favor for purchasing from them.

You have every right to be frustrated, but seriously, give them a break.

I know this post is extremely old, but these words had to be said.

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#156294 Review #156294 is a subjective opinion of poster.
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Lowe's Customer Care (CON8)
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