State: Mississippi City: Starkville Clear all filters (2 of 4838 reviews match)
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We are planing to put new tiles in our kitchen. When we selected tiles in store on June 17th, we were told it would take about 2 days to get our measurements, 2 days to get price and about 5 days to get installed. We got the price back from Lowe’s and purchased the...
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#1314079 Review #1314079 is a subjective opinion of poster.
Reason of review
Poor customer service
I purchased a microwave at Lowes 9 months ago. 4 months later the microwave stopped working. No return option, no apologies from Lowes when we brought the microwave back to the store. We bought another microwave, bought an extended warranty. 100 days later, this...
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8 comments
Anonymous
#249884

I worked in returns for many months in my store and dealt with soo many customers such as yourself; when will you people get it through your thick skulls, it's not lowes fault if your product decides to die after our return policy expires, we can't just give in to you, although in my store that's how it works most of the time, and what kind of apology do you want from lowes, it's not our problem and we don't make the hours that we are available, you know people can't be on your beck and call 24/7, that's just entitlement b.s. Next time research different brands and find one that's rated higher, instead of blaming people who have nothing to do with it. :cry

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#154954 Review #154954 is a subjective opinion of poster.

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