State: Missouri City: Independence Product: Lowes Carpet Installation Clear all filters (1 of 77 reviews match)

Lowes in Independence, Missouri - Different carpet with the same model number,

we had installed some carpet in our living room two years ago from lowes. We liked it and purchased same model of carpet for our bedroom. Understandably, the price has gone up 70 cent per square foot. when the carpet showed up today, we noted significant difference. The fiber is 2-3 mm shorter and looked of less quality. My wife went to the store and check with the manager. Of course that is exact the same model number! Don't you think after such change in both price and fiber length, a different model number is needed? we are offered a discount. (we had similar experience at home depot when we are offered discount and declined to accept). after two months of waiting with bedroom furnitures dissembled, we accept the discount and had the carpet installed today. This is my experience for carpet purchase and installation, first from Home Depot, then Lowes. After spending $1800, waited 7 weeks, had an unwanted carpet in my bedroom. Is this the industry standard now a days? .
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#1429647 Review #1429647 is a subjective opinion of poster.
Lowes Carpet Installation
Reason of review
Bad quality

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Mailing Address:
Lowe's Customer Care (CON8)
P.O. Box 1111
North Wilkesboro, North Carolina 28656
United States
(800) 445-6937
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