Lowes Customer Care Reviews in Kansas City, Missouri
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When into Lowes in Kansas City Missouri the one North of the River by the airport. We went outside in the garden area to check out because the lines inside were so long. It would have been a good idea because there were two people out there doing NOTHING. Went to check...
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Review
Service
Lowes Customer Care
Cons
- Customer service was a joke
Reason of review
Poor customer service
AT LOWES IN KANSAS CITY, MO. ON BOARDWALK. KEVIN IN INSTALL SALES IS A LIAR. BEWARE CONSUMER & DO NOT GIVE THEM MONEY UP FRONT FOR A PROJECT, WHICH IS WHAT THEY REQUIRE. I AM NOW STUCK WITH A TERRIBLE SITUATION. BROOK THE MANAGER IS TAKING HIS SIDE, WHEN HE WAS...
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1 comment
Sounds like you learned a valuable lesson. Unless you have it in writing you don't have a leg to stand on. Anytime you are ordering a product or having work done get the details on a written sales contract.
Review
Service
Lowes Customer Care
Cons
- Kevin in sales install
- Lack of communication
- Poor customer service
Reason of review
Poor customer service
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who was the one started it all with a question ???