Could not access "Guest Satisfaction Survey" to participate and to be eligable for $5000 gift card via www.lowes.ca/survey .
No site and no way of using id#23356 2642 095, after large purchase at Newmarket
Loss below only valid if successful in draw of winning opinion survey
Service otherwise excellent; staff responsive, helpful with excellent knowledge of products far exceeding local competitor. We spent two hours at a competitor choosing a product with marginal help only to find the price was absurdly high. Lowes mark prices well and stores are always well laid out and displays are logical and well lit.
It is too bad when an otherwise top notch shopping experience is marred by poor website management.
Product or Service Mentioned: Lowes Website.
Monetary Loss: $5000.